About The Position

Responsible for pre-bill revenue protection for surgical and procedural encounters, with primary focus on implant, device, and high-cost supply/drug-supported cases. Performs detailed reconciliation of clinical and financial records to ensure complete and accurate charge capture before claim finalization. Reviews physician operative/procedural reports, implant/device logs, purchasing documentation, and billing detail to identify missing invoices, missing charges, documentation-to-charge mismatches, and related claim-readiness risks. Supports trailer billing workflows by obtaining and validating implant/device invoice support and routing corrections to the appropriate operational teams. This role is part of Revenue Integrity and collaborates with OR/Cath/IR departments, Purchasing/Supply Chain, Pharmacy, Patient Financial Services, and HIM/Coding as needed.

Requirements

  • High school diploma or equivalent required.
  • Three years' hospital revenue cycle, charge capture, surgical billing support, OR/Cath/IR account review, or related experience required.
  • Experience reconciling operative documentation, implant/device records, and pre-bill accounts required.
  • Strong understanding of hospital charge capture and pre-bill controls for surgical/procedural services.
  • Working knowledge of CPT/HCPCS, modifiers, revenue codes, and unit-based charging concepts.
  • Ability to interpret physician operative/procedural reports and correlate to billable services and implant/device usage.
  • Strong analytical, organizational, and follow-up skills in high-volume, time-sensitive workflows.
  • Effective communication skills with clinical and non-clinical teams.
  • Proficiency with EHR/revenue cycle systems, account work queues, and case tracking tools.
  • Proficiency in Excel and standard reporting tools.

Nice To Haves

  • Associate degree in healthcare, nursing, health information, business, or related field preferred.
  • Experience with surgical/procedural case workflows (OR, Cath Lab, IR, Endo, etc.) strongly preferred.
  • Registered Nurse (RN) license preferred, not required.
  • Non-RN candidates must demonstrate strong competency in interpreting operative/procedural documentation for charge integrity purposes.

Responsibilities

  • Performs pre-bill surgical revenue integrity review for designated accounts, prioritizing implant/device/high-dollar procedural encounters.
  • Reviews and interprets physician operative/procedural reports to validate that services performed are accurately reflected in pre-bill charging records.
  • Reconciles implant/device/supply usage across operative documentation, implant logs, supply chain/purchasing records, and account-level charge detail.
  • Supports trailer billing workflows by obtaining, validating, and routing implant/device invoice support to appropriate teams for compliant claim submission.
  • Identifies and documents defects including missing implant invoice, implant not billed, missing OR/procedural charges, under-coded units, and documentation-to-charge mismatch.
  • Coordinates with OR/Cath/IR leadership, Purchasing/Supply Chain, Pharmacy, and billing teams to resolve identified issues before claim release.
  • Applies hold/release standards for unresolved high-risk surgical accounts and escalates per policy to protect filing timeliness and revenue.
  • Initiates and tracks correction requests through established correction pathways and ensures closure of issues.
  • Documents account findings, issue category, root cause, action taken, and final disposition in designated Revenue Integrity tools/trackers.
  • Identifies recurring defect trends by facility, service line, physician, procedure, or workflow and escalates systemic issues to Revenue Integrity leadership.
  • Participates in daily/weekly Revenue Integrity operations huddles and contributes to standard work improvements.
  • Escalates clinically ambiguous documentation scenarios to RN leadership per defined escalation standards.
  • Supports onboarding, cross-training, and maintenance of workflow documentation as assigned.
  • Performs other duties as assigned.

Benefits

  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA) - Healthcare
  • FSA - Dependent Care
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits – Long Term Disability (LTD)
  • Disability Benefits – Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance - Voluntary Life
  • Spouse - Voluntary Life
  • Employee - Voluntary Life
  • Child Voluntary Legal Services
  • Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
  • Voluntary Identity Theft Insurance
  • Voluntary Pet Insurance
  • Paid Time-Off Program
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