Drayage Capacity Coordinator - Chicago, IL

BlueGrace Logistics•Chicago, IL

1d•$50,000 - $60,000•Onsite

About The Position

The Drayage Capacity Coordinator builds, manages, and executes BlueGrace Group’s drayage carrier network across ports, rail ramps, and inland destinations. The role manages relationships with existing carrier partners and prospects for new capacity to meet customer demand. It prices drayage shipments, coordinates shipment execution with the broader drayage team, and supports fast, reliable, compliant operations. This is a relationship-driven and operationally intensive position requiring prior drayage experience and working knowledge of port and rail operations, chassis management, and container freight logistics. The position is on-site in the Chicago Loop. The stated salary range is $50,000–$60,000 plus commission.

Requirements

Prior hands-on drayage experience in port or rail operations, carrier management, or drayage pricing.
Working knowledge of port and intermodal operations, including container release processes, free time and per diem structures, chassis management, and terminal appointment systems.
Strong understanding of drayage pricing components, including linehaul, chassis, port fees, fuel, and accessorials.
Ability to use TMS platforms and carrier management tools and learn new systems quickly.
Strong verbal and written communication skills and the ability to manage carrier and customer relationships professionally under pressure.
Strong organization and attention to detail, with the ability to manage multiple shipments, capacity needs, and carrier relationships simultaneously.
Self-motivation and resourcefulness, with the ability to take initiative and make independent decisions in a fast-moving operational environment.
Proficiency in Microsoft Office Suite, particularly Excel and Outlook.

Nice To Haves

Experience managing carrier relationships and procuring drayage capacity across multiple ports or rail ramps.
Familiarity with FMCSA carrier compliance requirements and port credentialing standards, including TWIC and port registration.
Bachelor’s degree in Supply Chain, Logistics, International Business, or a related field; equivalent drayage industry experience may substitute.

Responsibilities

Manage existing drayage carrier relationships as the primary contact for load assignments, rate negotiations, and performance feedback.
Check in regularly with active carriers about capacity availability, service performance, and operational needs.
Monitor carrier performance, including pickup and delivery timeliness, appointment compliance, responsiveness, and equipment standards.
Resolve carrier disputes, detention and demurrage discrepancies, and service failures.
Maintain accurate carrier records and compliance documentation in TMS and carrier management systems.
Prospect, qualify, and onboard new drayage carriers to expand network capacity.
Identify capacity gaps by port, rail ramp, or region and develop targeted outreach to address them.
Evaluate carrier candidates for FMCSA authority, insurance, port credentials, and equipment standards.
Build new carrier partnerships through regular communication and consistent load opportunities.
Track and report carrier network growth, onboarding, and market capacity coverage to the Manager of Drayage.
Price drayage shipments using relevant linehaul, port and rail fees, chassis costs, fuel, and accessorials.
Monitor port congestion, chassis availability, free time, and per diem structures affecting pricing.
Develop and maintain lane-specific rate benchmarks and carrier rate sheets.
Negotiate carrier rates to maintain competitive pricing and protect margins.
Coordinate with account managers and the drayage team to respond to customer pricing requests.
Execute shipments from carrier assignment and appointment scheduling through delivery confirmation and close-out.
Manage shipment documents, including container releases, delivery orders, rail BOLs, and port or terminal instructions.
Monitor shipments, container availability, free-time expiration, and delivery appointments to help prevent unnecessary charges.
Communicate shipment status, delays, and exceptions to account managers and customers.
Coordinate with ports, rail ramps, terminals, and warehouses to schedule appointments, resolve access issues, and support container handling.
Identify and escalate execution issues that could affect service commitments or create significant accessorial costs.
Collaborate with the drayage team, account managers, and operations leadership on customer requirements, capacity needs, and execution priorities.
Maintain accurate shipment, carrier, and pricing data in the TMS.
Participate in weekly capacity reviews and propose solutions to emerging lane challenges.
Support the Manager of Drayage with reporting, carrier performance analysis, and capacity planning.