Draft Specialist

Doll Distributing•Des Moines, IA

5d•$19 - $19•Onsite

About The Position

The Draught Specialist is responsible for providing exemplary execution in the areas of customer service, draught line implementation and maintenance and timely responses to service calls. This position works closely with all customers to ensure operations are in compliance with the company’s objectives and policies. The Draught Specialist plays a key role in helping Doll Distributing with their vision: Building Brands and Building Relationships. All duties performed are expected to be within the objectives, standards, mission, and policies of Doll Distributing LLC, State of Iowa laws and regulations governing the beer industry, and brewery/supplier requirements.

Requirements

Must be 19 years of age
High school diploma or GED
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees
Basic mechanical background
Valid drivers’ license required
The ability to pay attention to detail, problem solve, troubleshoot, and make decisions is required

Nice To Haves

Working knowledge of Excel and Outlook and either entry-level (or ability to learn)
Mobility
Able to work with a diverse group of people

Responsibilities

Using necessary solutions, clean all draught lines every 14 days by process of disassembling, reassembling, and reinstalling
Demonstrate and consistently follow the guidelines for cleaning draught lines
Clean keg couplers
Based on company guidelines, ensure Co2 pressure and temperatures are in compliance, maintain faucets, and check for bad gaskets
Respond to service calls and commit to troubleshoot and resolve any draught line problems or inquiries
Install new draught lines and systems at customer accounts when necessary
Exhibit a strong commitment to the service needs of the customer to build retailer relationships and sales
Proactively monitors all competitive activity for assigned categories
Serve as a back-up to other draught specialists when on leave
Provide on-call customer service for any draught support at special events
Check kegs in warehouse for any defective issues
Order cleaning solutions and parts when needed