Drains Service Technician

Any Hour Group • Rigby, ID

3d • Onsite

About The Position

Advanced Home Services is a residential service company specializing in electrical, plumbing, heating, and air services. The company has been in business for over 20 years and describes its culture as focused on growth, development, and retention.

The Drains Service Technician responds to residential and commercial service calls, identifies drain problems, and completes repairs or cleaning services. The role combines technical work with customer service, including explaining the work, providing pricing and estimates, obtaining customer approval, and advising customers on preventive maintenance. This is a field-based position serving job sites in the Rigby, Idaho area, with travel of up to 25%.

Requirements

• High school diploma or equivalent.
• One to three years of experience in drain cleaning or plumbing service.
• Valid driver's license with a clean driving record.
• Strong mechanical aptitude and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Ability to pass a background check and drug screening.

Nice To Haves

• Completion of plumbing-related training.

Responsibilities

• Perform drain cleaning using cable machines, hydro-jetting, and other industry tools.
• Diagnose and resolve blockages, backups, slow drains, and related issues.
• Provide upfront pricing and estimates and obtain customer approval before starting work.
• Document notes, photos, and parts used for each job.
• Educate customers about preventive maintenance and proper drain care.
• Coordinate with dispatch, customer service, and other technicians to keep jobs on schedule.
• Follow safety protocols, company policies, and local plumbing codes.

Benefits

• Weekly pay with incentives and bonuses.
• 401(k) retirement plan with company match.
• Holiday pay, vacation pay, and paid time off.
• Company events and parties.
• Medical, dental, vision, life, long-term disability, and short-term disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED