Drain Technician

Clarion Home Services Grp. • Lincoln, NE

5h • $20 - $25 • Onsite

About The Position

Star City Heating and Cooling, a brand of Clarion Home Services Group, is hiring a full-time, on-site and field-based Drain Technician serving Lincoln, Nebraska, and surrounding areas. The role performs residential and light commercial drain cleaning, maintenance, and inspections, with daily travel to local job sites. The schedule is Monday through Friday, with hours varying according to business demand and seasonal needs, up to 40 hours per week. Occasional evenings, weekends, and overtime may be required, and the technician participates in a rotating on-call schedule for emergency drain services.

The technician uses drain-cleaning and diagnostic equipment to identify and clear blockages, communicates repair or replacement recommendations, and provides professional, customer-focused service. The role also requires accurate job documentation, compliance with safety protocols, and support for a collaborative team environment. Compensation is $20–$25 per hour based on experience, with overtime eligibility and performance-based incentive bonuses.

Requirements

• Possess a valid driver's license with an insurable record.
• Demonstrate high integrity and a strong desire for continuous improvement.
• Have strong mechanical aptitude, technical troubleshooting skills, and a practical problem-solving mindset.
• Have exceptional verbal and written communication skills, including the ability to educate clients, address hesitation, and guide homeowners toward appropriate service choices on-site.
• Be able to pass a background check and drug screening, in accordance with local laws and regulations.
• Be able to lift and/or carry up to 50–75 pounds, frequently stoop, kneel, and crouch in tight spaces, climb and work from ladders, work in extreme heat and cold and adverse weather, and push, pull, and carry heavy equipment.

Nice To Haves

• At least 1 year of residential or commercial drain-cleaning experience is preferred.

Responsibilities

• Perform residential and light commercial drain cleaning, maintenance, and inspections.
• Operate cable machines, jetters, and sewer cameras to diagnose and clear blockages.
• Provide repair or replacement recommendations with clear communication and integrity.
• Deliver customer service through education, empathy, and professionalism.
• Maintain accurate and timely job documentation in ServiceTitan.
• Follow safety protocols and maintain a clean, organized work environment.
• Support teammates and contribute to a positive, collaborative culture.

Benefits

• Medical, dental, and vision plans, with HSA and FSA options.
• 401(k) plan with immediate vesting, eligibility to enroll after two full months of employment, and a company match of up to 4%.
• Regional growth and advancement opportunities.
• Continuous professional development through the Interplay Learning Management System.
• Company-paid short-term disability, long-term disability, and basic life insurance for the employee and qualifying spouse and children.
• Paid time off, 6 paid holidays, and up to 3 additional floating holidays.
• Tuition reimbursement and professional development assistance.
• Employee Assistance Program (EAP).
• Overtime eligibility and performance-based incentive bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed