Downstream Operations Systems Manager

Nutrien•Loveland, CO

1d•Hybrid

About The Position

The Downstream Operations Systems Manager is responsible for the strategic ownership, optimization, and continuous improvement of the digital systems that enable field execution across Nutrien Ag Solutions’ retail and custom application operations. This role serves as the enterprise product owner for Equipment Manufacturer Operating Systems (EMOS), including John Deere Operations Center, AGCO platforms, and Case IH systems. The role sits within the Supply Chain organization and partners closely with Field Operations, Agronomy, Digital, IT, and Innovation Farms to ensure these systems are fully leveraged to improve operational efficiency, data accuracy, asset utilization, and scalability. This position plays a critical role in connecting field execution to enterprise systems, enabling data-driven decision-making and consistent execution at scale.

Requirements

8+ years of experience in operations, supply chain, digital systems, or product ownership
Strong understanding of retail agronomy operations and custom application workflows
Experience working with OEM field systems such as John Deere Operations Center, AGCO, or Case IH platforms
Proven ability to lead cross-functional initiatives and influence without direct authority
Strong analytical, communication, and stakeholder management skills

Nice To Haves

Experience in agricultural services, fleet-based operations, or precision agriculture
Familiarity with ERP systems, work order management platforms, telematics, and data integration tools
Experience leading pilots, innovation programs, or enterprise system rollouts

Responsibilities

Own the product vision, roadmap, and backlog for OEM field operations systems, this includes but not limited to: Application Operations Systems, Custom Application SOP/Process, Work Order & Job Management, Machine Agronomic Data Collection and utilization (Deere), Digital Grower Partnership strategy, Agronomic recommendation delivery and execution, Telematics & Asset Data (Samsara), Routing, Dispatching, and Proof of Delivery systems, Inventory & Application Data Integration, Costing, Closeout, and Reconciliation workflow as it relates to product application.
Define and maintain standards, governance, and best practices for system usage across retail and custom application operations
Prioritize enhancements based on business value, operational impact, and field feedback
Ensure systems support scalable growth, operational consistency, and data integrity
Optimize system workflows supporting custom application (spraying), field services, and retail operations
Improve work order creation, execution, validation, and closeout processes
Partner with regional and field leaders to drive adoption and consistent execution
Identify opportunities to reduce manual processes, rework, and operational friction
Partner with Agronomy and Digital teams to enable seamless data transfer between OEM systems and internal platforms
Support integrations related to prescriptions, application records, equipment telemetry, and inventory movement
Ensure data accuracy, traceability, and alignment between field execution and enterprise systems
Collaborate with IT on system enhancements, releases, and issue resolution
Serve as the primary liaison with OEM partners including John Deere, AGCO, and Case IH
Coordinate with external vendors and internal stakeholders on roadmap alignment and technical capabilities
Align with company stakeholders around shared priorities, including but not limited to: Fleet - Fleet Management Tools, Supply Chain - Digital Supply Chain and Product Forecasting & Movement, Agronomy - Precision Agriculture Proprietary Products - Data Collection and product validation, Digital - Seamless process and data integration, IT – System Integrations and Processes
Support change management, training, and communication efforts to drive adoption
Partner with Innovation Farms to pilot new OEM features, technologies, and process improvements
Evaluate pilot performance and translate learnings into scalable enterprise solutions
Incorporate field insights and innovation results into roadmap prioritization
Stay current on emerging precision agriculture and field operations technologies
Connect field execution systems to Digital Supply Chain platforms including routing, tank monitoring, telematics, proof of delivery, ERP, and Digital Hub
Enable enterprise visibility into field execution, inventory movement, equipment utilization, and order fulfillment status
Ensure field execution data serves as a supply chain signal for planning, scheduling, replenishment, fleet allocation, and cost management
Support financial reconciliation by improving accuracy of application, inventory consumption, and work order closeout
Drive standardization and scalability of field execution processes to support multi-branch, multi-region growth