Doula-Doula Services

HEALTHY START INC•Pittsburgh, PA

96d•$18 - $21

About The Position

Healthy Start’s mission is to improve maternal and child health and reduce poor birth outcomes and infant mortality in Allegheny County. As part of its multidisciplinary team, the Doula supports maternal and child health through family systems and life course approaches, with a focus on health equity, evidence-based practice, and addressing disparities affecting the Black community. The role serves Healthy Start participants and the broader community. The Doula provides in-person prenatal, birth, and postpartum support that is trauma-informed, culturally responsive, and centered on the lived experiences of Black women and families. The position also provides education and ongoing support, maintains service documentation, participates in required meetings and training, and represents Healthy Start and its doula programs in community and professional settings. The role works under the direction of the Doula Lead, with support from the Doula Program Manager. Work is approximately 30% office-based and 70% in the field, including travel within Allegheny County. Occasional out-of-town and overnight travel may be required. The starting salary is $18–$21 per hour, with a competitive benefits package that includes professional development and room for self-care.

Requirements

Be a trained doula or be committed to completing a doula education training program.
Demonstrate a passion for maternal and child health and an understanding of, or willingness to learn about, public health concepts and health disparities.
Understand, or be willing to learn about, the current and historical context of birth work and doula support for Black women and the Black community, and demonstrate cultural humility.
Be proficient in, or committed to learning, Microsoft Word, Excel, and Outlook.
Have knowledge of the competencies and scope of practice for birth and/or postpartum doulas.
Be able to provide education and direct support to participants and their support networks, including partners, family members, and medical providers.
Have knowledge of prevention strategies, needs and risk assessment, and family systems.
Understand community and service delivery systems.
Be able to motivate and guide participants to keep appointments, pursue goals, and use services.
Be able to work with multicultural participants and agencies.
Have attention to detail and strong organizational, interpersonal, written and verbal communication, and analytical skills.
Be able to prioritize and multitask in a fast-paced environment, meet deadlines, and complete assignments accurately and promptly.
Be committed to developing an understanding of the Healthy Start model.
Be able to follow instructions, take direction from management, comply with established policies and procedures, and contribute new ideas.
Have strong computer literacy, including Microsoft Professional Office and Access, and an understanding of basic data analytics.
Be able to work under pressure and manage multiple tasks.
Be able to travel within Allegheny County.
Be committed to protecting the confidentiality of employee and agency information.
Maintain a professional demeanor when interacting with people within and outside the organization and in the community.
Have a valid, unrestricted Pennsylvania Driver’s License and current, valid, unrestricted automobile insurance, and be listed as an insured driver.
Have personal transportation and be listed as an insured driver on the vehicle used for work.
Meet the COVID vaccination requirement and obtain Act 33/34 clearances.

Nice To Haves

Prior doula training; preference is given to trained doulas.
Deep knowledge of and experience supporting Black women.
Interest in pursuing doula certification, which Healthy Start may support for suitable candidates.

Responsibilities

Provide in-person prenatal, birth, and postpartum support that is trauma-informed, culturally responsive, and centers the lived experiences of Black women and families.
Support positive customer service and timely communication for program participants.
Provide ongoing education and support to Healthy Start participants and the community.
Provide on-call or emergency birth support to birth doula clients on occasion.
Document all services provided.
Attend mandatory meetings and trainings for skill building and professional development.
Participate in ongoing educational topics for doula skills development.
Operate office equipment, including copier and facsimile machines.
Represent Healthy Start and its doula programs at local, regional, and national meetings and on committees or working groups as assigned.
Perform other job-related duties as assigned by the immediate supervisor.