Doula Perinatal Care Navigator

Esperanza Health Center • Philadelphia, PA

73d • $19 - $25

About The Position

The Doula Perinatal Care Navigator is an integral part of Esperanza Health Center’s obstetrical team, supporting mothers during antepartum, intrapartum, and postpartum care. The role includes meeting with mothers during routine prenatal visits, attending births, and providing postpartum support in the clinic or through home visits. The navigator is trained as a prenatal/postpartum doula and matched with a panel of obstetrical patients to support them throughout prenatal and postpartum care. The position also receives training as a lactation counselor and medical interpreter.

The navigator provides continuous emotional, physical, and informational support before, during, and after childbirth; helps patients communicate with hospitals and other medical institutions; assists with scheduling ultrasounds and referrals; and connects patients with community resources and internal services. The role includes documenting care in the electronic medical record, coordinating with obstetrical providers, and supporting an efficient, collaborative clinic environment.

The position incorporates Esperanza Health Center’s Christian faith-based approach to care. It includes appropriate spiritual support while respecting patients’ beliefs and boundaries, as well as serving all patients with respect, humility, love, and self-control. EHC may cover certification costs for a candidate who has completed the required doula training and obtained a diploma but has not yet completed certification requirements.

Requirements

• Completed doula training.
• Must be bilingual in Spanish and English.
• Passion for women’s health and perinatal care.
• Ability to multitask and manage schedules for multiple patients.
• Desire to attend deliveries and postpartum home visits.
• Ability to communicate effectively with other health care professionals.
• Ability to answer questions and provide guidance in a nonjudgmental manner.
• Ability to remain calm and provide emotional support in stressful or high-stakes situations.
• Exceptional communication and interpersonal skills, including strong oral and written communication.
• Good active listening skills and ability to provide practical advice with interpersonal and cultural sensitivity.
• Compassionate, patient, kind, nurturing, and able to guide others.
• Self-directed and motivated, with exceptional organizational skills and attention to detail.
• Ability to work collaboratively with a team and maintain open lines of communication with staff.
• Ability to maintain discretion and confidentiality.
• Must demonstrate a lifestyle consistent with Biblical standards, practice according to a Biblical ethical worldview, and not refer for elective pregnancy terminations.
• Must be accountable to and active in a Bible-teaching church congregation.

Responsibilities

• Visit mothers during routine prenatal appointments and attend births.
• Provide postpartum support in the clinic or through home visits.
• Provide continuous emotional, physical, and informational support before, during, and after childbirth.
• Attend prenatal visits to build rapport and learn each mother’s birth preferences.
• Follow a panel of obstetrical patients through prenatal and postpartum care.
• Communicate with hospitals and other outside medical institutions to advocate for prenatal patients.
• Assist with scheduling obstetric ultrasounds and referrals.
• Encourage patients to take an active role in seeking wellness.
• Connect patients with community resources, social services, behavioral health, and other appropriate internal or external referrals.
• Complete charting in the electronic medical record and see patients during prenatal visits as much as possible.
• Document labor and delivery progress reports clearly and promptly.
• Work efficiently to reduce patient waiting time and keep the work area neat and organized.
• Assess patients’ psychological and social needs and make appropriate referrals.
• Provide spiritual support when appropriate, without coercion or manipulation, and respect patients who are uninterested or antagonistic toward spiritual care.
• Explain the doula’s role to patients, seek supervision and input from the patient’s obstetrical provider, work within provided training, and obtain required co-signatures promptly.
• Check and respond promptly to urgent care-related calls and messages.
• Communicate with coworkers directly and promptly to resolve disagreements, contribute to team morale, and provide constructive feedback and ideas.
• Use administrative time effectively and suggest and help implement practice improvements.
• Participate in daily staff devotions, lead devotions periodically, and contribute to the spiritual life of staff.
• Keep current on childbirth support, birthing techniques, and prenatal and postnatal care through research, networking, workshops, and lectures.
• Attend work and staff meetings on time and notify a supervisor if more than 10 minutes late.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement contributions
• Other benefits designed to support employee well-being and professional growth
• Potential doula certification cost coverage for candidates who completed required training and obtained a diploma but have not yet obtained certification

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed