Doorman

Olshan PropertiesNew York, NY
Onsite

About The Position

The Doorman will devote the majority of their time and focus on securing the building entrance. The Doorman must have a positive, friendly attitude that is capable of interacting well with residents and guests. The Doorman inquires of people who are requesting to entrance to the building premise, manage and record incoming packages, and consistently utilize the building's video surveillance equipment to identify and respond to suspicious movements or anything that is potentially harmful to residents. The Doorman remains on their feet always, transmitting information to others, assisting people both in and out of the building, and serving as the interface of the building with the general public, vendors, and contractors. Protect employer’s privacy and data; keep passwords safe.

Requirements

  • Neat, clean, and professional at all times throughout the workday and/or whenever present at the community.
  • Must stand on feet for a very long period of time and be aware.
  • Must be pleasing and patient enough while opening doors repetitively.
  • Capable of working outside whether in cold, rainy, or hot weather.
  • Demonstrate strong communication skills for communicating with residents, co-workers, and senior management.
  • Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a successful community.
  • Comply with expectations.
  • Attendance is an imperative job function.

Nice To Haves

  • Have some maintenance experience.

Responsibilities

  • Greet guests or residents and evaluate identification of all individuals before permitting entry to the building; open the entrance door for residents and guests.
  • Keep the entrance to the building clear of debris.
  • Hail taxis, receive packages, and perform other tasks involving assisting residents.
  • Provide occasional assistance to the superintendent and porter of the building (e.g., picking up debris that is in the way of the entrance or poses a danger for residents walking in and out of the building, holding the door while super and porter bring in material).
  • Secure the vicinity of the building by inspecting people who want to enter the premises (e.g., asking for ID, which apartment they want to visit).
  • Respond to emergency situations.
  • Answer basic questions about the vicinity or neighborhood.
  • Wear a complete uniform.
  • Keep the log book up-to-date and record any incidents; log all guests into the log book.
  • Keep the package log book up-to-date; log all deliveries, vendors, and contractors.
  • Uphold all company policies, goals, and values.
  • Represent the community in a professional manner at all times, on or off property.
  • Deliver communication documentation to the superintendent.
  • Contribute to resident retention programs.
  • Immediately report any harassment of other employees, residents, or visitors.
  • Ensure that unsafe conditions are corrected in a timely manner.
  • Learn and ensure compliance with all company, local, state, and federal safety rules.
  • Immediately report all unsafe conditions.
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