Door & Window Sales Manager

Ganahl Lumber Co•Costa Mesa, CA

2d•$1,400 - $1,600•Onsite

About The Position

The Doors & Windows Sales Manager is responsible for the leadership, profitability, and daily operations of the Doors & Windows Department. This role oversees sales performance, employee development, customer service, estimating, inventory coordination, vendor relationships, and operational efficiency. The Manager exercises independent judgment in directing department operations, supervising personnel, resolving customer issues, and implementing strategies that support Ganahl Lumber’s sales, profitability, and customer service objectives.

Requirements

High school diploma or equivalent required
Minimum 5 years of experience in doors, windows, building materials, or related sales.
Experience reading blueprints, construction plans, and preparing material estimates.
Proven success achieving sales, margin, and profitability objectives.
Advanced knowledge of doors, windows, millwork, hardware, and related building products.
Ability to interpret blueprints, architectural plans, and construction specifications.
Strong estimating, analytical, and project management skills.
Excellent communication, customer service, and conflict-resolution abilities.
Proficiency with Microsoft Office and business operating systems.
Sound judgment and decision-making skills.

Nice To Haves

Associate’s or Bachelor’s degree preferred.
Minimum 3 years of supervisory or management experience preferred.

Responsibilities

Lead, coach, and develop department employees.
Recruit, hire, train, evaluate, and retain high-performing team members.
Establish performance expectations and conduct regular performance reviews.
Manage staffing levels, employee schedules, and succession planning.
Foster a culture of accountability, teamwork, safety, and customer service.
Establish and achieve departmental sales, margin, and profitability goals.
Review and approve quotations, estimates, pricing, and special-order transactions.
Analyze sales performance, gross margins, labor costs, and operational metrics.
Develop strategies to increase sales, customer retention, and market share.
Participate in budgeting, forecasting, and strategic planning activities.
Build and maintain relationships with contractors, builders, architects, designers, vendors, and key customers.
Resolve customer concerns and service issues in a timely and professional manner.
Ensure accurate product specifications, pricing, and order processing.
Oversee daily department operations and workflow efficiency.
Coordinate activities with Purchasing, Receiving, Delivery, Yard Operations, and Installation teams.
Monitor inventory levels and collaborate with purchasing personnel to maintain appropriate stock.
Ensure compliance with company policies, safety standards, and operational procedures.
Identify and implement process improvements that enhance productivity and customer satisfaction.