Door & Window Sales Associate

QXO•Port Hadlock, WA

2h•$24 - $28•Hybrid

About The Position

QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. The Door & Window Sales Associate is responsible for supporting customers with product selection, quoting, and order management for doors, windows, and related building products. This role combines customer service, sales support, and technical product knowledge to help customers successfully complete residential and commercial projects. The ideal candidate is detail-oriented, customer-focused, and able to manage multiple projects in a fast-paced environment.

Requirements

Strong customer service and communication skills
Ability to manage multiple priorities and projects simultaneously
Attention to detail and strong organizational skills
Ability to work independently and as part of a team
Basic computer proficiency, including Microsoft Office and order entry systems
Experience in sales, customer service, or building materials environments
Familiarity with doors, windows, millwork, or construction products
Experience with quoting, order entry, or special-order processing
Understanding of basic selling and negotiation principles
Combination of showroom, office, and warehouse/store environment comfortability
Ability to stand, walk, and assist customers throughout the shift
Ability to lift and move materials as needed
Exposure to varying temperatures and operational environments
May require extended hours or weekends based on business needs

Responsibilities

Assist homeowners, contractors, and walk-in customers with product selection and project needs
Prepare quotes, process orders, and support special-order requests
Deliver a professional and solution-oriented customer experience through in-person, phone, and email communication
Build and maintain strong customer relationships to support repeat and referral business
Provide guidance on product specifications, measurements, options, lead times, and installation considerations
Maintain knowledge of product lines, vendor offerings, pricing, and promotions
Support customers with warranty claims and service-related issues
Accurately process customer transactions, quotes, and order documentation
Ensure order details, pricing, and product information are complete and accurate
Coordinate with internal teams to support timely fulfillment and delivery
Support department sales goals and business growth initiatives
Communicate customer feedback, requests, and service concerns to management
Work collaboratively with operations, delivery, and warehouse teams to ensure customer satisfaction
Maintain a clean, organized, and professional sales area
Follow company policies and procedures related to pricing, inventory, safety, and loss prevention
Perform additional duties as assigned

Benefits

Commission (5% + Hourly after 6 month probationary period)
401k eligible with employer match
Medical insurance
Prescription drug coverage
Vision and dental benefits
Life and disability insurance
Optional HSA/FSA Accounts
10 days of paid time off during their first two years of service, increasing to 15 days in years 3–5, and 20 days after 6 or more years of service.
8 paid holidays and three floating holidays per year
Legal assistance
Identity protection
Pet insurance
Travel Assist
Employee assistance program (EAP)
Wellness Programs