Door Person
About The Position
We are looking for a highly motivated individual to join our Guest Services team as a Door Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Door Attendant assists the guests with their arrival and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. They also serve as a constant connection for the guest throughout their stay. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Requirements
- At least one year in a customer service role with high guest interaction
- Ability to solve problems when they arise.
- Ability to work in a team environment is a must.
- Pleasant and helpful personality.
- Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Excellent verbal communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
Nice To Haves
- Hospitality industry experience is a plus.
Responsibilities
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interact with all guests, welcoming each guest to our hotel and serving as a constant example of service throughout their stay.
- Assist in orienting the guest to the key areas and amenities of the resort/hotel
- Work together with other departments and employees to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
- Assist lobby attendant in keeping entrance area clean and organized
- Be the difference" with all guest and employees and do more than just “the norm".
Benefits
- full benefit plans
- 401k with a company match
- lucrative bonus programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
