Donor Technician 1 - Mobiles

San Diego Blood Bank • San Diego, CA

11h • Onsite

About The Position

The Donor Technician 1 works in the Nursing & Community Wellness department, supporting mobile blood collection operations. The role helps ensure the safety, potency, and purity of collected products by following departmental and organizational policies, procedures, and quality standards. It also supports donor rescheduling and retention through attentive customer service and care, while protecting confidential information about donors, patients, research participants, the organization, employees, and volunteers.

Under the supervision of a Registered Nurse, the technician supports donor safety and collection procedures, assists with adverse reactions and complications within their training and competence, and activates emergency medical services as appropriate or directed. The role requires a flexible schedule with variable hours and includes preparing mobile collection sites, handling equipment and supplies, and potentially driving company vehicles when licensed and directed. Phlebotomy training is provided; a phlebotomy or medical assistant certification is preferred but not required.

Requirements

• High school diploma or GED.
• Ability to work a flexible schedule because department hours vary.
• Ability to meet the listed physical demands, including lifting and moving donors and working in confined spaces.
• Ability to communicate clearly.

Nice To Haves

• Medical Assistant certification.
• Phlebotomy certification.
• Bilingual in English and Spanish.

Responsibilities

• Consistently ensure that quality and safety standards are met.
• Discuss with management ideas that may promote the organization's development and well-being.
• Under Registered Nurse supervision, support donor safety and the safety, potency, and purity of collected products.
• Assist with adverse reactions and complications for procedures in which trained, including management and documentation as directed and within the technician's competence.
• Activate the EMS system as appropriate or directed.
• Update the Registered Nurse, Team Leader, Donor Operations Supervisor, or Manager as necessary and follow SOPs.
• Support organizational strategic goals and donor, marketing, staff recognition, and retention programs.
• Follow the Daily Collection Plan, convert to automated collections as required, optimize collections, and actively reschedule donors.
• Support and comply with the organizational affirmative action policy.
• Perform duties professionally and project a positive role-model image.
• Maintain awareness of the legal implications of work performed.
• Complete safety, cGMP, competency, assignment, SOP, memo, and other requirements in a timely manner.
• Comply with SOPs, perform assigned activities, and maintain competency in trained areas.
• Maintain open communication and communicate effectively and professionally.
• Check company email at least once per day while on duty.
• Maintain professional growth and development through continuing education, in-service meetings, NCW Education Days, and review of current literature.
• Drive company vehicles when licensed and directed, as needed.
• Load, unload, and set up equipment, signage, banners, and supplies, and ensure required items are available.
• Perform other related duties as assigned or requested.

Benefits

• Employer-sponsored medical, dental, and vision plans for employees working 30 or more hours per week.
• Up to 120 hours of paid vacation in the first year.
• Seven paid holidays and one personal holiday annually.
• 40 hours of paid sick time annually.
• 403(b) retirement plan with a 3% employer match starting on the first day.
• Employee Assistance Program free for employees and their families.
• Service awards and recognition.
• Paid training and hands-on phlebotomy experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED