Donor System Analyst

Andrew Wommack Ministries•Woodland Park, CO

14h

About The Position

The Donor System Analyst supports and administers cloud-based platforms across the organization’s donor, customer, and digital commerce ecosystem. These include donor management and CRM systems, digital content and streaming platforms, eCommerce and marketplace integrations, and video distribution channels. The role helps ensure stable systems, reliable integrations, automated data flows, accurate data, and useful reporting through low-code integration tools, relational databases, and enterprise analytics solutions. The position involves data analysis, SQL development, integration support, reporting, and cross-system troubleshooting. The analyst works independently and collaboratively, takes ownership of assigned tasks within defined scopes, and helps translate business needs into technical and data solutions. The role also serves as a technical liaison between business teams and IT and documents systems and data processes to support operational continuity.

Requirements

At least 2 years of work experience in a Microsoft SQL Server environment.
Ability to write and debug SQL queries and stored procedures.
High school diploma or equivalent education.
Good verbal and written communication skills.
Strong analytical and problem-solving skills, accuracy, and attention to detail.
Advanced SQL skills and a solid understanding of relational database design and logic.
Experience with system integrations and automated data workflows using low-code or SaaS-based integration tools.
Experience with SSMS, SSRS, ETL tools, and data integration concepts.
Ability to work independently, manage multiple priorities in a fast-paced environment, and handle a wide variety of tasks with minimal supervision.
Strong organizational skills and commitment to excellence and service.
Ability to communicate with a wide variety of people, including technology vendors.
Must have a personal relationship with Jesus Christ and sign the Statement of Faith.
Must pass all required checks.
Proven work experience in a Microsoft SQL Server environment, including experience with MS SQL Server 2014–2022.

Nice To Haves

Experience with DonorDirect Studio Enterprise or other donor management systems.
Experience working with ETL tools.
Experience building or supporting reporting, dashboards, or analytics solutions using business intelligence platforms.
Being a Charis Bible College student or graduate is preferred.

Responsibilities

Support, maintain, and enhance donor management, CRM, digital content delivery, eCommerce, and online marketplace platforms.
Manage and support integrations between internal and external platforms, including donor systems, CRM, streaming and content delivery services, online storefronts, marketing channels, and video distribution platforms.
Develop, monitor, and troubleshoot automated workflows using cloud-based, low-code integration platforms.
Develop, test, and maintain SQL queries, scripts, and stored procedures for reporting, segmentation, reconciliation, and system enhancements.
Analyze and resolve data discrepancies across systems, determine root causes, and implement accurate, auditable data corrections.
Import, transform, validate, and manage data using ETL and integration tools.
Support digital commerce and online marketplace integrations, including product data, transactions, subscriptions, and fulfillment-related data flows.
Support digital video integrations involving content metadata, user access, entitlement data, and engagement metrics.
Build and maintain datasets, dashboards, and visual reports using enterprise business intelligence and analytics platforms.
Partner with internal teams to turn business needs into technical and data solutions.
Assist system administrators with database access, integration monitoring, reporting validation, and operations support.
Perform supervised mass updates and data fixes in production while maintaining data integrity and complying with internal controls.
Document system configurations, integration logic, data flows, and reporting definitions.
Participate in testing, validation, and rollout of system changes, integrations, and platform enhancements.
Serve as a technical resource and liaison between business teams and IT, helping stakeholders understand system behavior and data dependencies.
Perform other duties as assigned.