Donor Specialist (27342)

LifeStream•Murrieta, CA

5d•$17 - $27•Onsite

About The Position

Provides excellent customer service while conducting donor registration, donor interviews, limited physical assessments, and Whole Blood Phlebotomies. Monitors donor/patient recovery and provides adverse donor reaction care management. Also responsible for various equipment and supply Quality Control.

Requirements

Excellent customer service and communication skills.
Ability to work with blood.
Ability to function as a team member.
Ability to follow procedure.
Good accuracy with attention to detail.
Able to perform successful venipunctures.
Good documentation skills.
Ability to work with machines (i.e. sufficiently technically minded).
Ability to lift 30 pounds.
Basic math skills (related to determining donor eligibility, recognition, and draw information).
Ability to drive a standard passenger vehicle.
Knowledge of basic computer operation.
Ability to maintain confidentiality.
High School Diploma or General Education Diploma (GED) required.
Current CPR Certification
Current California Driver’s license.

Nice To Haves

Medical Assistant Diploma, Certified Nursing Assistant Diploma, Emergency Medical Technician Certificate, Phlebotomy Certificate or similar military experience/certification.
One to two years’ customer service experience is preferred.
Emergency Medical Technician Certificate (if applicable)
Medical Assistant or Certified Nursing Assistant Diploma (if applicable)
Phlebotomy Certificate (if applicable), or similar military experience/certification (if applicable)

Responsibilities

Treats customers (internal and external) with dignity and respect in a friendly and professional manner.
Performs general and special donor registration on computer and manually as needed.
Performs tests such as blood pressure, temperature, pulse and hematocrit/hemoglobin.
Prepares pre-donation Apheresis Sample.
Confidentialy interviews donors regarding their medical history and current health status.
Performs phlebotomy for Allogeneic Whole Blood and Directed Whole Blood Collection.
Monitors and discontinues manual collection of donor’s units in the drawing area.
Properly prepares blood units for transport to the Laboratory.
Assists with donor recovery and adverse reactions.
Draws specimens for donor re-test and other orders.
Conducts daily equipment/supply set-up and breakdown, as well as Quality Control on specified instruments.
Accurately completes all required documentation regarding donor, procedure, QC, and cleaning records.
Actively recruits donors to various Blood Bank Programs (e.g. Apheresis) and promotions (e.g. Special Events).
Works at different draw locations as needed.