Donor Relations Specialist
About The Position
Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life-saving mission by making a GREAT first impression as the face of Vitalant; providing education on various blood and blood product donation procedures; assisting donors with check in and keeping the workflow running smoothly in the center.
Requirements
- High School Diploma or GED required
- One year of customer service experience required
Responsibilities
- Assist donor services staff by addressing donor questions and monitoring donor wait times.
- Retain current donors by scheduling their next donation appointment.
- Educate donors on additional collection techniques to optimize donation opportunities.
- Administer customer service and marketing survey to donors.
- Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.
Benefits
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short- and long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
