Donor Services & Cultivation Manager (5924)

THE SALVATION ARMY•Austin, TX

2d•Onsite

About The Position

Under the direction of the immediate supervisor, creates and implements short- and long-term strategies to identify, cultivate, solicit, and steward individual mid-level donors. Oversees a variety of mid-level donor activities and communications to maximize the organization's resources effectively and efficiently while providing appropriate avenues for engaging and recruiting new donors. Creates strategies to increase identified and potential donor support. Prepares analysis of fundraising activities for the development of cultivation and solicitation strategies. Implements strategies to elevate mid-level donors where possible to major donor status, ensuring that all aspects of the donor database management system are used to maximize donor cultivation. Leads all aspects of individual giving for mid-level gifts ranging from $1,000–$4,999, managing both digital campaigns in collaboration with the Communications Department and personalized donor engagement. Builds and stewards a portfolio of annual donors, conducts one-on-one solicitations, and provides donor-facing experiences such as shelter tours and mission updates. Develops and executes multi-channel giving strategies, collaborates with Development team members to identify prospects and track activity, and ensures strong cultivation, solicitation, and stewardship across the annual giving pipeline. Serves as the primary point of contact for any donor inquiries, donation requests, and donor updates using the donor management system. Key Responsibilities: Cultivation, Solicitation, and Stewardship of Donors (100%) Implements stewardship and touch point strategies for a caseload of mid-level donors. Manages and implements donor recognition benefits and provides unique engagement and cultivation opportunities for mid-level donors. Executes strategically by building audiences through the gathering of state from the donor database to assess prospects, create prospect lists, and coordinate prospect review; working closely with the immediate supervisor to implement strategies that support on-going mid-level donor work. Ensures that donor cultivation opportunities are maximized, and that record-keeping is integrated into the donor database system; provides advice and technical assistance as needed. Enters donor data for assigned donor portfolio, including donor contact, gift, communication and Moves Management planning information into Interchange. Donor data entry must follow approved business rules, policies, and procedures for Interchange. Implements communications plan for mid-level donors to steward them toward continued and increased giving.

Requirements

Bachelor's degree from an accredited college or university in business administration, marketing, communication, liberal arts, or related field.
Three years progressively responsible experience demonstrating a record of accomplishment in donor development, donor support or related.
Prior donor management and donor database experience.
Ability to meet attendance requirements.
Ability to read, write and communicate in the English language effectively.
Ability to work under the pressure of deadlines and time constraints.
Ability and willingness to conduct all duties in accordance with the ministry of the organization and its Christian principles.
Conducts all communications and job duties with the highest level of professionalism.
Valid State Drivers License

Nice To Haves

Certified Fund Raising Executive (CFRE) preferred

Responsibilities

Creates and implements short- and long-term strategies to identify, cultivate, solicit, and steward individual mid-level donors.
Oversees a variety of mid-level donor activities and communications.
Creates strategies to increase identified and potential donor support.
Prepares analysis of fundraising activities for the development of cultivation and solicitation strategies.
Implements strategies to elevate mid-level donors to major donor status.
Leads all aspects of individual giving for mid-level gifts ranging from $1,000–$4,999.
Manages digital campaigns in collaboration with the Communications Department and personalized donor engagement.
Builds and stewards a portfolio of annual donors.
Conducts one-on-one solicitations.
Provides donor-facing experiences such as shelter tours and mission updates.
Develops and executes multi-channel giving strategies.
Collaborates with Development team members to identify prospects and track activity.
Ensures strong cultivation, solicitation, and stewardship across the annual giving pipeline.
Serves as the primary point of contact for any donor inquiries, donation requests, and donor updates using the donor management system.
Implements stewardship and touch point strategies for a caseload of mid-level donors.
Manages and implements donor recognition benefits and provides unique engagement and cultivation opportunities for mid-level donors.
Builds audiences through the gathering of state from the donor database to assess prospects, create prospect lists, and coordinate prospect review.
Works closely with the immediate supervisor to implement strategies that support on-going mid-level donor work.
Ensures that donor cultivation opportunities are maximized, and that record-keeping is integrated into the donor database system.
Provides advice and technical assistance as needed.
Enters donor data for assigned donor portfolio, including donor contact, gift, communication and Moves Management planning information into Interchange.
Implements communications plan for mid-level donors to steward them toward continued and increased giving.