Donor Relations Associate

Open Arms Perinatal Services•Seattle, WA

2d•Hybrid

About The Position

The Donor Relations Associate helps grow and strengthen Open Arms’ community of individual supporters. Working with the Development Director and Communications Team, the associate implements donor engagement and fundraising initiatives, builds relationships with current and prospective donors, and helps improve the organization’s individual giving program. The position includes welcoming new donors, supporting recurring giving, monitoring matching gifts, assisting with fundraising appeals, and creating meaningful stewardship experiences that connect supporters with the impact of their contributions. The role also maintains the data, systems, and processes that support effective fundraising and donor stewardship. Responsibilities span donor communications and cultivation, recordkeeping and reporting, gift tracking and reconciliation, coordination with contractors and vendors, and organizing donor engagement opportunities, including the annual fundraising event. The position is a 40-hour-per-week, non-exempt role based in a hybrid work environment, with required in-person activities and occasional local travel in Seattle and King County. Open Arms describes a collaborative, supportive, and inclusive workplace, with a commitment to equity and professional development. The organization offers health, dental, vision, and disability insurance; paid time off and holidays; an employee assistance program; mileage reimbursement; professional development opportunities; and options for a 401(k) with employer match, flexible spending and dependent care accounts, and supplemental insurance. The hourly pay range is $27.55–$30.29, commensurate with experience and qualifications.

Requirements

At least two years of experience in nonprofit fundraising, individual giving, donor relations, or a related field, or an equivalent combination of education and experience.
Strong relationship-building, interpersonal, and communication skills, including the ability to engage stakeholders collaboratively and communicate mission and impact through compelling, strengths-based storytelling.
Strong organizational skills, attention to detail, and follow-through; ability to manage multiple priorities, meet deadlines, coordinate projects independently, and adapt to changing needs.
Initiative and creative problem-solving skills, including identifying opportunities for improvement and proposing and testing new approaches within established fundraising strategies and priorities.
Sound judgment, personal and professional integrity, and commitment to ethical fundraising and confidentiality of sensitive information.
Proficiency with Microsoft Office applications and Zoom, and ability to learn and use online tools, databases, and digital platforms.
Familiarity with a donor database or CRM.
Commitment to Open Arms’ mission and values, including anti-racism, anti-oppression, decolonization, racial equity, reproductive justice, and birth justice.
Commitment to respectful relationships grounded in equity, inclusion, and respect for diverse lived experiences.
Experience working in an equity-centered, culturally responsive, or community-based nonprofit environment, with an understanding of how organizational practices and relationships can advance racial equity and social justice.
Reliable transportation and ability to attend required in-office days, occasional off-site activities, and fundraising and donor events, primarily within Seattle and King County; occasional transportation of event supplies may be required.
Eligibility to work as an employee in the United States and as a Washington-state resident.
Successful completion of required background and reference checks.
Proof of full COVID-19 vaccination and a booster after January 2022, or a medical or religious exemption request, is required for in-person work.
Ability to meet the described mental and physical requirements, with reasonable accommodations available. Daily conditions include office work and local driving and travel; tasks may require lifting approximately 10–20 pounds, although employment is not dependent on the ability to lift items.

Nice To Haves

Extended experience in individual giving, donor stewardship, or relationship-based fundraising, including strategies to attract, retain, and deepen donor support.
Advanced experience using a donor database or CRM to maintain records, track donor engagement, manage gift information, and generate reports.
Familiarity with Little Green Light (LGL).
Experience with donor screening, recurring giving programs, matching gifts, or other individual giving initiatives, including donor follow-up and stewardship.
Experience coordinating with database contractors or other partners on gift coding, data quality, reporting, and database processes.
Additional language skills.
Experience in birthwork.

Responsibilities

Implement donor engagement and fundraising activities in partnership with the development team.
Maintain accurate donor records, screening results, and reports in Little Green Light (LGL) and other development tools.
Coordinate with LGL contractors on gift coding, database processes, and reporting.
Generate donor reports to support fundraising, stewardship, and informed decision-making.
Track matching gift activity and outstanding matches, coordinate follow-up, and ensure gifts are recorded and reconciled.
Manage donor data entry, data cleanup, gift tracking, and financial reconciliation.
Track donor engagement, follow-up needs, and fundraising initiatives to ensure timely communication and follow-through.
Coordinate timelines, logistics, and implementation for donor engagement activities with staff, contractors, and vendors.
Identify, test, and help implement practical improvements to donor engagement systems, tools, and processes.
Identify potential mid-level donors using donor screening tools and giving history; initiate personalized stewardship and engagement.
Coordinate tailored donor outreach, including automated communications, and flag opportunities for individualized follow-up.
Coordinate timely, personalized stewardship for new, recurring, and matching gift donors.
Serve as a primary point of contact for matching gift donors and identify opportunities for additional outreach and stewardship.
Coordinate donor acknowledgements, meeting requests, impact communications, and other donor touchpoints.
Help develop messaging and materials that communicate Open Arms’ impact and encourage giving.
Steward relationships with community organizations, corporate partners, and other supporters.
Coordinate donor cultivation and stewardship opportunities, including smaller gatherings and the annual fundraising event.
Partner with the Development Director and Communications Team on email marketing and social media campaigns supporting individual giving and donor engagement.