Donor Relations Associate

University of Miami•Miami, FL

1d•Onsite

About The Position

The Donor Relations Associate supports fundraising programs for Sylvester Comprehensive Cancer Center within the University of Miami’s Division of Development and Alumni Relations. Reporting to the Executive Director of Development Resources and working with the Executive Director of Development, the associate helps plan and execute development and stewardship activities that build donor relationships, deepen engagement, and support philanthropic giving. The role may involve communication with the President’s and Dean’s offices, trustees, VIP prospects and donors, School of Medicine department chairpersons, faculty, and research staff. It also provides donor-relations and administrative support and may assist donors with navigating care-related requests at the University of Miami Health System. The associate solves problems and carries out a range of tasks in accordance with University policies and procedures. Responsibilities include acting as a liaison for key donors, prospects, and VIPs; coordinating appointments and requests related to care at Sylvester and the Health System; managing fundraiser and administrator appointments; preparing meeting agendas, presentations, and briefing materials; tracking donor interactions and gift-cycle activity in i-BIS; supporting donor research and discovery; coordinating event logistics and stewardship outreach; maintaining constituent and gift records; acknowledging gifts; extracting and distributing donor and financial data; and providing general office support. Duties may be expanded as necessary.

Requirements

Bachelor’s degree.
At least three years of relevant experience.
Solution-oriented, able to work independently, and able to complete projects on deadline.
Excellent oral and written command of English.
Creativity, attention to detail, and superior customer service skills.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Initiative, sound judgment, and discretion in handling sensitive information.
Ability to handle multiple projects simultaneously and work in a dynamic team environment across multiple divisions.

Nice To Haves

Relevant education, certifications, and/or work experience may be considered.

Responsibilities

Act as a contact and liaison for key donors, prospects, and VIPs, advance prospect strategies, respond to requests, and ensure appropriate follow-up.
Assist donors and prospects with appointment scheduling and other care-related requests at Sylvester and the University of Miami Health System.
Contact prospects and donors when necessary to verify biographic information and representative or event invitee information.
Manage cultivation, solicitation, and stewardship appointments for fundraisers and administrators.
Create agendas, presentations, and briefing materials for meetings with key donors by requesting research or gathering information from online databases and annual financial reports.
Work with Development Officers to track donor interactions and document activity in i-BIS throughout cultivation, solicitation, and stewardship.
Assist with donor research and discovery, including reviewing daily patient screenings, making qualification calls, and referring potential donors to Development Officers.
Inform administrators and fundraisers of relevant donor information, such as birthdays, anniversaries, and accomplishments, and support stewardship efforts.
Lead event logistics with Development Officers for receptions, dinners, community activities, and small events supporting major-donor stewardship and cultivation.
Use i-BIS and other University systems to update and extract constituent information in accordance with training and policies.
Track gifts to ensure they are accurately entered and reported in i-BIS.
Acknowledge gifts in a timely manner.
Extract and distribute financial and donor-related data as needed.
Attend University Development meetings and appropriate training sessions.
Answer phones and provide general office support, including scheduling and processing mileage and business reimbursements.
Support stewardship and cultivation outreach, mailings, programs, and presentations.
Carry out other duties or responsibilities as necessary.