Donor Impact Officer

United Way of King County • Seattle, WA

2d • $35 - $37

About The Position

The Donor Impact Officer is a member of United Way of King County’s Individual Giving/Annual Fund team and supports a comprehensive fundraising strategy to retain, upgrade, and acquire annual donors. The role plans and implements strategies for assigned donor segments, helping secure financial and volunteer resources and strengthen donor engagement and retention. It supports donor movement through the giving pipeline across channels including direct mail, online giving, recurring gifts, events, workplace giving, and partnerships with other departments and volunteers.

The position also oversees data and systems for large-scale Annual Fund projects, protecting data integrity through careful review, accurate implementation, and ongoing data cleanup. The Donor Impact Officer leads the Click Dimensions electronic communications platform, analyzes campaign and appeals data, executes communications for Annual Fund donors giving $1–$4,999, and collaborates on donor engagement and fundraising initiatives. The role is expected to integrate racial equity into fundraising activities and communicate United Way of King County’s mission, vision, and programs to donors.

Requirements

• Bachelor’s degree or equivalent experience in fundraising or a related field.
• At least two years of experience in fundraising, marketing, communications, message strategy, or a related field.
• Demonstrated understanding of social and racial justice and equity, with commitment to applying racial and economic justice lenses in personal and workplace contexts.
• Lived experience and/or demonstrated professional skills working within a diverse work environment.
• Basic knowledge of fundraising techniques and volunteer management, and ability to build donor relationships.
• Ability to use and analyze data to create and steward donor segments.
• Attention to detail, initiative, and effective project management skills.
• Commitment to growth and a learner mindset, particularly regarding donor stewardship and community-centric fundraising.
• Strong written and verbal communication skills, including presenting to diverse audiences and discussing racial equity in United Way of King County’s work.
• Ability to build and maintain positive relationships and contribute actively to working teams to achieve results.
• Ability to use discretion and independent judgment or action to evaluate situations and make decisions.
• Strong interpersonal skills and ability to build relationships and connect with people and diverse audiences.
• Intermediate proficiency with Microsoft Office and knowledge of donor databases.

Nice To Haves

• Experience analyzing data, creating appealing programs, and attracting support from stakeholders.

Responsibilities

• Coordinate with the Project Coordinator, Individual Giving, to keep fundraising campaigns, newsletters, events, collateral materials, and lists on schedule and aligned with project briefs and timelines.
• Lead the Click Dimensions electronic communications platform, including developing and updating standard operating procedures, tracking and analyzing donor engagement, and serving as liaison to the Marketing and Communications team.
• Partner with the Associate Director, Annual Giving, to interpret and analyze Click Dimensions campaign and appeals data and apply insights to annual fund strategies.
• Execute the communications strategy for Annual Fund donors giving $1–$4,999.
• Steward and cultivate Annual Fund donors to encourage renewal and gift growth and move donors through the giving pipeline.
• Collaborate on strategy and provide leadership for the Emerging Leaders 365 affinity group and committee, supporting member engagement, communications, events, fundraising initiatives, and peer-to-peer fundraising.
• Respond to donor and supporter questions, resolve issues, and deepen their connection to United Way of King County.
• Contribute strategic input and ideas to Annual Fund team growth, including supporting new-donor stewardship calls, attending events, and assisting with donor projects.
• Manage Annual Fund data and IT-related projects by coordinating timelines, completing data uploads and documentation, ensuring accuracy, and identifying technology solutions to improve efficiency and effectiveness.
• Support effective execution of fundraising campaigns with the Project Coordinator, Individual Giving.
• Help identify planned gift prospects and promote asset giving to donors.
• Analyze giving trends and internal giving community processes to identify fundraising growth opportunities.
• Seek professional development opportunities, such as webinars and conferences, to build donor stewardship knowledge.
• Track donor movement, significant activities, and donor information in Microsoft CRM and other tracking systems.
• Integrate racial equity across fundraising activities.
• Understand and communicate United Way of King County’s mission, vision, and programs to donors, with an interest in community-centric fundraising.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off, including holidays
• 403(b) retirement savings plan
• Subsidized transit pass (Orca Card)
• Opportunities to work with smart, passionate, and enthusiastic team members and volunteers
• Ongoing collaboration with diverse staff and other constituents
• Exciting and challenging work
• Opportunities to help solve the community’s toughest problems

What This Job Offers

• Job Type: Full-time