Donor Engagement Manager

Denver Scholarship Foundation•Denver, CO

2d•$64,000 - $75,000•Hybrid

About The Position

The Denver Scholarship Foundation (DSF) is seeking a passionate and driven individual to join their team, which has been recognized as one of Denver's Top Workplaces for seven consecutive years. DSF fosters a positive, inclusive, and innovative work environment where employees can grow and make a significant impact on students' lives. DSF's mission is to empower Denver students to pursue and complete higher education by providing essential resources. The organization operates with core values of equity, innovation, leadership, learning, relationships, and integrity, aiming to be a community leader and continuously improve its services. DSF is committed to justice, equity, diversity, and inclusion, valuing all students and team members. They seek candidates who embody these values and are passionate about making college accessible for Denver's students.

Requirements

Minimum three years of nonprofit fundraising experience, including annual fund campaigns, donor stewardship, portfolio management, and special event fundraising.
Bachelor’s Degree or equivalent combination of training and experience.
Excellent understanding of fundraising principles and techniques.
Experience with a donor CRM, Salesforce preferred.
Ability to build strong relationships with a donor-centric approach.
Ability to understand the needs and interests of donors to develop relationships between them and DSF.
Dedication to promoting DSF’s fundraising priorities through developing excellent working relationships with staff, board, committees, and other volunteers.
Self-starter and independent thinker with creative abilities.
Strong project management and administrative skills with the ability to motivate and collaborate to successfully deliver results and meet deadlines.
Experience working with all Microsoft Office applications.
Excellent oral, written, interpersonal, analytical, and organization skills.
Strong attention to detail and ability to prioritize and manage multiple tasks.
Ability to work independently as well as in a team environment.
Ability to deal professionally and courteously with a wide variety of people, both in person and over the phone.
Ability to maintain confidentiality.
Optimistic attitude and flexibility in a changing work environment.
Sensitivity to the needs of a diverse community.
Commitment to the DSF mission.
Extensive daily use of computers and software applications with the ability to regularly operate technology including copier, computer, telephone, and other communication tools as needed.

Responsibilities

Manage a portfolio of annual and mid-level donors and prospects, utilizing Moves Management techniques to deepen engagement, increase giving, and support donor retention.
Serve as the primary relationship manager for assigned donors and prospects through identification, qualification, cultivation, solicitation, stewardship, and upgrade strategies.
Develop individualized donor engagement plans to support annual giving goals and intentional movement into major gift portfolios when appropriate.
Manage the execution of the annual giving program, including creating, executing, evaluating, and refining strategies for successful annual fund efforts, employee giving, and other giving initiatives.
Develop and manage strategies across various platforms for acquisition, renewal, and upgrades of existing and lapsed donors to increase the annual giving program.
Engage mid-level donors to support pipeline development and facilitate intentional handoffs to major gift portfolios.
Prepare and analyze reports on annual fund and mid-level giving goals and progress.
Collaborate across fundraising programs to strengthen donor pipeline development and support strategic handoffs to enhance donor engagement and giving.
Analyze donor engagement and giving trends to identify opportunities for donor acquisition, retention, renewal, and upgrades.
Maintain data integrity for fundraising and stewardship communications to support the development of email distribution lists and campaign segmentation in collaboration with operations and Marketing teams.
Support the planning, execution, and reporting of annual giving and donor communications campaigns across digital and direct marketing channels.
Develop and implement audience segmentation and personalized donor communication strategies in partnership with the Sr. Director of Individual Philanthropy.
Manage the monthly giving program, including promotion, tracking, stewarding, and providing annual acknowledgements.
Create and manage donor recognition and stewardship plans for all donor levels.
Assist volunteers, committees, and affinity groups in their collaborative and peer-to-peer fundraising activities.
Maintain a stewardship calendar to deepen donor engagement and loyalty.
Develop processes and reporting that improve donor follow-up, stewardship, matching gift participation, and donor retention.
Coordinate the development of donor impact reports in partnership with internal stakeholders.
Build, test, and deploy fundraising and stewardship email communications through organization-approved platforms.
Oversee the execution of all donor acquisition campaigns.
Manage the strategy and appropriate implementation of external campaigns such as Giving Tuesday and Colorado Gives Day.
Provide committee engagement and administrative support for the Annual Gala, including committee toolkit coordination, sponsorship tracking, and supporting event committee leadership and co-chair engagement.
Integrate gala stewardship and fundraising strategies with broader donor engagement and year-end giving efforts.
Actively use Salesforce for management and maintenance of pipeline, cultivation process, donor and prospect records, and informational reports.
Research, develop, and maintain automated donor communication workflows and stewardship journeys.
Support the administration of fundraising technology platforms, including online giving, matching gift, and community giving campaign tools.

Benefits

401(k) plan with $ for $ match of up to 5%
Group health, dental, and vision insurance, low-cost premium plans offered. DSF pays for 90% of employee only and 70% of dependent plans.
Life Insurance that provides 2 Times Your Annual Salary
Free Annual Eco RTD Bus Pass
Short Term and Long Term Disability Insurance
Short Term Disability Supplement (Based on Years of Service)
Paid holidays (includes Winter Break and Summer 1/2 Fridays in June and July) and 2 Floating holidays each year
Trusted Time Off (unlimited vacation policy following 90 days)
Paid Maternity and Paternity Leave (Based on Years of Service)
ID Theft Protection and Will Preparation Assistance
Reduced cost for Legal Counseling
Free Financial Counseling
Four Professional Wellness Sessions and $300 annual wellness reimbursement
Free Employee Assistance and Confidential Counseling Services