Donor Engagement Coordinator

SAN DIEGO RESCUE MISSION INC • San Diego, CA

5d • $23 - $25 • Onsite

About The Position

The Donor Engagement Coordinator (DEC) is a member of the Development & Community Engagement (DCE) team and is responsible for providing exceptional customer service while coordinating administrative processes that support the organization’s donor engagement strategy. Working closely with the Director of Events & Donor Engagement (DEDE), the DEC helps implement communication and cultivation strategies that strengthen relationships and increase donor and partner engagement. This position plays a key role in growing and stewarding the Mission’s donor base through consistent communication, strategic cultivation efforts, and management of the mid-level donor program. The DEC will also support the development of the Mission’s volunteer-to-donor pipeline and assist with donor and volunteer events that deepen engagement, strengthen relationships, and connect supporters more closely to the life-changing work of the Rescue Mission.

Requirements

• 2–4 years administrative experience; nonprofit or development support preferred.
• Ability to function effectively in a dynamic, faith-based environment
• Strong builder, organizational, multi-tasking, and communication skills
• Proficient in Microsoft Office, Content Creation Tools, and CRM systems (e.g., Canva, Virtuous)
• Discreet, professional, and attentive to detail—especially with donor data
• Friendly, proactive, and mission-driven with a customer service mindset
• Able to work independently and in a team in a fast-paced environment
• Must travel on a regular (or periodic) basis, as the job requires.
• Must have reliable transportation (public transportation may be acceptable depending on the purpose of travel).
• If the incumbent receives authorization to use a Mission vehicle to perform duties, he or she must present a current California driver’s license and a good driving record to be placed on the Mission’s insurance policy.

Nice To Haves

• Associate's or bachelor’s degree in administration, Nonprofit Management, or 2 years+ of related experience.

Responsibilities

• Coordinate and execute donor communications using the Mission’s CRM and engagement tools to ensure timely, strategic, and high-quality interactions while serving as a knowledgeable ambassador for the Rescue Mission’s programs and services.
• Manage and cultivate a caseload of mid-level donors through personalized stewardship, excellent customer service, and strategic engagement designed to increase donor retention, grow giving, achieve annual revenue goals, and advance donors to major-gift levels.
• Leverage CRM data and donor analytics to maintain accurate donor records, identify qualified prospects, track engagement activities, support portfolio management, and inform donor cultivation strategies.
• Support the planning and execution of donor engagement events that deepen relationships, increase donor involvement, and connect supporters to the Mission’s impact through meaningful experiences, volunteer opportunities, and special events.
• Support and participate in ministry-wide activities and chapels as applicable.
• Collaborate cross-functionally to uphold trauma-informed practices and ensure client dignity.

Benefits

• Adhere to the Statement of Faith, upholding biblical principles in all aspects of work and life.
• Be prepared to share the hope you have in Christ.
• As a representative of Christ, be ready to gently and respectfully share the Good News of Jesus Christ at all times.
• Live out the Mission, Vision, and Values of the SDRM by safeguarding the Mission, pursuing the Vision, and reflecting our core values—Faith, Compassion, Excellence, and Integrity—in both your personal and public life.
• Remain focused on serving, demonstrating a deep desire to see God transform the lives of those experiencing homelessness.
• Intentionally spend time in God’s Word, prayer, staying rooted in a biblical community (local church, ministry, small group) to deepen your relationship with Christ.
• Model servant leadership in all interactions, encourage and support SDRM staff in their walk with Christ, putting the needs of others before yourself.
• Foster a coachable, approachable, and humble spirit, remaining open to feedback, growth, and guidance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level