Donor Engagement Manager

Mystic Seaport Museum•Stonington, CT

8h•$50,000 - $60,000

About The Position

The Donor Engagement Manager supports the Advancement department’s fundraising efforts through donor stewardship, prospect research, and data management. The role works collaboratively with the Advancement team under the supervision of the Director of Annual Fund and Membership. The position creates and implements a donor stewardship program to schedule and track donor communications and interactions through personalized outreach and tailored communications intended to increase retention. It prepares research reports and profiles for Museum leadership and Philanthropy Officers, and provides materials supporting major solicitations, stewardship events, and Board development. The role also serves as the Advancement Department’s Tessitura liaison, maintains donor data, generates reports and lists, analyzes donor trends and return-on-investment metrics, and assists with events and other administrative needs.

Requirements

Bachelor’s degree and/or at least 2 years of hands-on administrative experience, preferably donor-related and within a Development or Advancement office.
Ability to handle confidential information and comply with all security requirements.
Strong prospect research skills.
Strong project management and organizational skills, including the ability to manage multiple priorities and meet deadlines.
Proficiency with Microsoft Office and CRM systems.
Excellent communication, writing, and interpersonal skills.
Ability to work independently and collaboratively.

Nice To Haves

Experience with Tessitura and/or Prospect2.

Responsibilities

Create and implement a donor stewardship program that schedules and tracks donor communications and interactions through personalized outreach and tailored communications.
Prepare prospect research reports and profiles using research tools and resources for Museum leadership and Philanthropy Officers.
Provide individual profiles and summary materials to support major solicitations, stewardship events, and Board development.
Manage and stay current with research tools, ethics, and best practices.
Attend weekly prospect meetings with gift officers.
Serve as the Advancement Department’s Tessitura liaison, coordinating with IT and onboarding division colleagues.
Generate reports, donor lists, and mailing lists as needed.
Maintain accurate donor data and track cultivation activities.
Analyze donor data to identify trends and return-on-investment metrics.
Collaborate on Board reports and Annual Report donor lists.
Coordinate stewardship events and support cultivation events as needed.
Provide administrative assistance as needed.
Serve as the public point of contact for the Advancement department’s general email and phone line.
Perform other duties as assigned.