Donor Engagement Manager

Mystic Seaport Museum•Mystic, CT

15h•$50,000 - $60,000

About The Position

The Donor Engagement Manager supports the Advancement department’s fundraising efforts through donor stewardship, prospect research, and data management. The role works collaboratively with the Advancement team under the supervision of the Director of Annual Fund and Membership. The position develops and implements donor stewardship practices, prepares prospect research for Museum leadership and Philanthropy Officers, and manages donor data and analytics. It also supports stewardship and cultivation events, provides administrative assistance, and serves as a public point of contact for the Advancement department’s general email and phone line.

Requirements

Bachelor’s degree and/or at least 2 years of hands-on administrative experience; donor-related experience within a Development or Advancement office is preferred.
Ability to handle confidential information and ensure compliance with all security requirements.
Strong prospect research skills.
Strong project management and organizational skills, including the ability to manage multiple priorities and meet deadlines.
Proficiency with Microsoft Office and CRM systems.
Excellent communication, writing, and interpersonal skills.
Ability to work independently and collaboratively.

Nice To Haves

Donor-related administrative experience within a Development or Advancement office.
Experience with Tessitura and/or Prospect2.

Responsibilities

Create and implement a Museum donor stewardship program that schedules and tracks donor communications and interactions through personalized outreach and tailored communication to increase retention.
Prepare research reports and profiles using research tools and resources for Museum leadership and Philanthropy Officers.
Provide in-depth individual profiles and summary materials for major solicitations, stewardship events, and Board development.
Manage research tools and stay current on research ethics and best practices.
Attend weekly prospect meetings with gift officers.
Serve as the Tessitura liaison for the Advancement Department, coordinating with IT and onboarding division colleagues.
Generate reports, donor lists, and mailing lists as needed.
Maintain accurate donor data and track cultivation activities.
Analyze donor data to identify trends and ROI metrics.
Collaborate on Board reports and Annual Report donor lists.
Coordinate stewardship events and support cultivation events as needed.
Provide administrative assistance as needed.
Serve as the public point of contact for the Advancement department’s general email and phone line.
Perform other duties as assigned.