Donor Communications Manager
About The Position
The Donor Communications Manager supports the implementation of digital communications strategies that strengthen the AltaMed Foundation brand identity, improve workflow efficiency, and align messaging across platforms. This role is responsible for managing the day-to-day development and delivery of donor-focused content, ensuring consistency, quality, and timeliness. The Manager supervises and supports the professional development of the Donor Relations Writer, who creates content for multiple donor-facing channels. This role coordinates and executes multi-platform communications, including website, email marketing, and social media, in collaboration with internal stakeholders to support departmental priorities. Responsibilities include managing Foundation email calendars, audience segmentation, and campaign deployment to effectively engage donors and advance fundraising efforts. This role also maintains website content and monitors digital traffic to enhance visibility and user engagement. This role tracks and analyzes performance across channels —using tools such as Google Analytics and platform-specific metrics — to inform ongoing improvements and optimize content effectiveness. The Manager also collaborates across departments — with a particular focus on the AltaMed Art Collection, one of the most comprehensive collections of Chicano and Mexican art in the country and uniquely integrated into a health care setting — as well as Government Relations and Public Affairs, to ensure messaging is aligned, culturally responsive, and strategically directed to donors and prospective supporters. Through this work, the Manager helps elevate how art advances healing, community connection, and AltaMed’s broader mission. This role requires strong project management skills, attention to detail, and the ability to translate strategic direction into clear, compelling digital content through effective cross-functional collaboration.
Requirements
- Bachelor’s degree in communications, marketing, public relations, nonprofit management, or a related field.
- Minimum of 5 years of experience in digital communications, content management, or donor/constituent relations.
- Hands-on experience with email marketing platforms (e.g., Salesforce Marketing Cloud, Mailchimp, or similar).
- Hands-on experience with website CMS tools.
- Hands-on experience with social media management.
- Experience supervising or mentoring staff.
- Strong project management skills.
- Ability to manage competing deadlines while maintaining quality, consistency, and attention to detail across donor-facing content.
Nice To Haves
- Master’s degree a plus.
Responsibilities
- Manage the day-to-day development and delivery of donor-focused content.
- Supervise and support the professional development of the Donor Relations Writer.
- Coordinate and execute multi-platform communications, including website, email marketing, and social media.
- Manage Foundation email calendars, audience segmentation, and campaign deployment.
- Maintain website content and monitor digital traffic.
- Track and analyze performance across channels using tools such as Google Analytics and platform-specific metrics.
- Collaborate across departments, including the AltaMed Art Collection, Government Relations, and Public Affairs, to ensure messaging alignment.
- Translate strategic direction into clear, compelling digital content.
Benefits
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
