Donor Center Technician

Grifols•El Paso, TX
•Onsite

About The Position

The Donor Center Technician works in a plasma center and conducts pre-donation medical screening, assesses donor suitability, and supports donor set-up. The role involves responding to customer needs, providing appropriate feedback to ineligible donor candidates, completing donor screening information, and protecting donor confidentiality. Grifols provides training. The work takes place in a dynamic environment and may involve variable demands and changing conditions.

Requirements

  • High school diploma or GED.
  • Superior customer service standards.
  • Ability to work a flexible schedule.
  • Obtain required state licensures or certifications where applicable.
  • Ability to comprehend and follow instructions and complete assigned tasks.
  • Ability to listen to and understand spoken information and follow oral or written instructions.
  • Ability to perform a wide range of tasks amid variable demands and changing conditions.
  • Ability to relate sensitive information to diverse groups.

Nice To Haves

  • Interest in making a difference in the world.
  • Patience, ability to handle multiple tasks, and adaptability to a dynamic work environment.

Responsibilities

  • Conduct pre-donation medical screening.
  • Interact with donors and respond to customer needs.
  • Assess donor suitability and engage in donor set-up.
  • Provide appropriate feedback to ineligible donor candidates.
  • Ensure donor screening information is complete.
  • Ensure donor confidentiality.
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