Donor Center Technician

GRIFOLS, S.A.•San Marcos, CA
•Onsite

About The Position

The Donor Center Technician conducts pre-donation medical screening and assesses donor suitability. The role involves interacting with donors, responding to their needs, setting up for screening, providing appropriate feedback to ineligible donor candidates, ensuring screening information is complete, and maintaining donor confidentiality. The ideal colleague is patient, able to handle multiple tasks, and adaptable in a dynamic work environment. Training is provided. Work is performed in a plasma center and may involve exposure to biological fluids and infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F while working in a plasma freezer. Personal protective equipment such as protective eyewear, garments, gloves, and cold gear is required. The job involves sitting or standing for an entire shift, bending and twisting the neck and waist, frequent hand and foot movement, occasional squatting or crouching, lifting up to 50 pounds, and reaching below shoulder height. Hearing acuity, color discrimination, and correctable near and far vision are essential. The technician must understand and follow oral and written instructions, handle changing and complex tasks, and communicate sensitive information to diverse groups.

Requirements

  • High school diploma or GED.
  • Superior customer service standards.
  • Ability to work a flexible schedule.
  • Obtain required state licensures or certifications where applicable.
  • Ability to comprehend and follow instructions and perform tasks according to oral or written instructions.
  • Ability to listen to and understand information presented through spoken words and sentences.
  • Hearing acuity; color perception and discrimination; and near and far vision correctable in one eye to 20/30 and in the other eye to 20/100.
  • Ability to perform frequent hand movements and precise coordinated finger movements to grasp and manipulate objects.
  • Ability to sit or stand for an entire shift, bend and twist the neck and waist, and lift up to 50 pounds.

Responsibilities

  • Conduct pre-donation medical screening.
  • Interact with donors and respond to their needs.
  • Assess donor suitability and engage in set-up.
  • Provide appropriate feedback to ineligible donor candidates.
  • Ensure all donor screening information is complete.
  • Ensure donor confidentiality.
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