Donor Center Technician

Grifols•Fayetteville, NC
•Onsite

About The Position

Grifols is hiring a Donor Center Technician for its plasma center in Fayetteville, North Carolina. The company provides training for the role. The technician conducts pre-donation medical screening, assesses donor suitability, assists with setup, and responds to donor needs. The position requires completing screening information, maintaining donor confidentiality, and providing appropriate feedback to candidates who are ineligible to donate. Work takes place in a plasma center and involves exposure to biological fluids, potential infectious organisms, electrical office and laboratory equipment, and temperatures below 32°F in a plasma freezer. Required protective equipment includes protective eyewear, garments, gloves, and cold gear. The role involves sitting or standing for an entire shift, bending and twisting, frequent hand and foot movement, occasional squatting or crouching, and lifting up to 50 pounds. Hearing, color perception, near and far vision, and the ability to understand and follow oral and written instructions are required. Work may involve complex tasks under changing conditions and communicating sensitive information to diverse groups.

Requirements

  • High school diploma or GED.
  • Superior customer service standards.
  • Ability to work a flexible schedule.
  • Obtain required state licensures or certifications where applicable.
  • Patience, ability to handle multiple tasks, and adaptability to a dynamic work environment.
  • Ability to comprehend and follow oral and written instructions.
  • Ability to listen to and understand spoken information.
  • Ability to communicate sensitive information to diverse groups.
  • Hearing acuity; color perception and discrimination; near and far vision correctable to 20/30 in one eye and 20/100 in the other.
  • Ability to sit or stand for an entire shift, bend and twist, make frequent hand and foot movements, and lift up to 50 pounds.

Nice To Haves

  • Interest in making a difference in the world.

Responsibilities

  • Conduct pre-donation medical screening.
  • Interact with donors and respond to their needs.
  • Assess donor suitability and assist with setup.
  • Provide appropriate feedback to donor candidates who are ineligible.
  • Ensure donor screening information is complete.
  • Maintain donor confidentiality.
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