Donor Center Technician - Full-time -AAMC

Luminis Health • Annapolis, MD

11d • $18 - $30

About The Position

The Donor Center Technician performs duties related to taking blood donations and conducting donor physicals. The role supports safe and effective donor center operations by maintaining equipment and supplies, scheduling and registering donors, assessing donor suitability, collecting and processing donations, and monitoring donors after donation. The technician follows laboratory protocols and regulatory, facility, and laboratory guidelines, and documents information appropriately in the laboratory information system.

The position also contributes to laboratory quality activities, staff and student training, and continuous process improvement. The technician is expected to maintain a clean and safe work environment, cooperate across departments, and demonstrate a courteous and professional demeanor. The role carries a reasonable expectation of exposure to blood-borne pathogens and involves medium-duty physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma or equivalent.
• Specialized training in phlebotomy, with coursework sufficient to meet the requirements of the American Society of Clinical Pathology (ASCP) or the National Phlebotomy Association as a Donor Phlebotomy Technician or Phlebotomy.
• Ability to work cooperatively with people of varied personalities inside and outside the organization.
• Ability to travel to various sites.

Nice To Haves

• Two years of experience as a phlebotomist or one year of experience working as a blood donor center technician.
• Phlebotomy or Donor Phlebotomy Technician certification with the National Phlebotomy Association or American Society of Clinical Pathology.
• Current American Heart Association Health Care Provider Basic Life Support (BLS) CPR certification.

Responsibilities

• Promote continuous process improvement using Lean Thinking, identify opportunities to add value, take ownership of outcomes, and find other work-related tasks during low census.
• Maintain a safe and clean working environment in compliance with procedures, rules, and regulations.
• Operate and maintain donor center equipment, perform preventative maintenance, and troubleshoot problems to the extent of ability.
• Support interdepartmental and intradepartmental workflow and cooperation, including handoffs.
• Participate in training new staff and students as a mentor and technical resource.
• Maintain laboratory supplies inventory by checking stock, anticipating needs, placing and expediting orders, and verifying receipts; conserve laboratory resources.
• Schedule donors in person and by telephone, and provide blood donation information by answering questions and requests.
• Register donors in the Hospital Information System and establish donor suitability according to applicable guidelines and protocols.
• Prepare donors for donation, obtain and process donations according to laboratory protocol, and document information appropriately in the LIS, including deferrals.
• Perform work according to established productivity guidelines with minimal errors.
• Prepare, process, and store units according to laboratory protocol, including separating units into individual components and final unit labeling.
• Prepare frozen plasma for shipment to a plasma manufacturer.
• Monitor donors after donation and attend to ill donors, including transporting them to the Emergency Department if required.
• Participate actively in the laboratory quality plan or program, including investigative reports.
• Demonstrate a courteous and professional demeanor during all encounters.

Benefits

• Medical, dental, and vision insurance.
• Retirement plan with employer match for employees who work more than 1,000 hours in a calendar year.
• Paid time off.
• Tuition assistance benefits.
• Employee referral bonus program.
• Paid holidays, disability, and Life/AD&D coverage for full-time employees.
• Wellness programs.
• Employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED