Donor Center Technician

GRIFOLS, S.A.•Bryan, TX
•Onsite

About The Position

Grifols is seeking a Donor Center Technician to work in a plasma center. The role involves conducting pre-donation medical screening, assessing donor suitability, and supporting donor set-up. The technician interacts with donors, responds to their needs, gives appropriate feedback to candidates who are ineligible to donate, ensures screening information is complete, and protects donor confidentiality. The position is described as suitable for a patient colleague who can manage multiple tasks and adapt to a dynamic work environment. Training is provided.

Requirements

  • High school diploma or GED.
  • Superior customer service standards.
  • Ability to work a flexible schedule.
  • Obtain required state licensures or certifications where applicable.
  • Ability to comprehend and follow instructions and complete assigned tasks.
  • Ability to listen to and understand spoken information and follow oral or written instructions.
  • Ability to perform complex tasks amid variable demands and changing conditions.
  • Ability to communicate sensitive information to diverse groups.
  • Hearing acuity is essential.
  • Color perception and discrimination, near vision, and far vision correctable in one eye to 20/30 and in the other eye to 20/100.

Nice To Haves

  • Interest in making a difference in the world.
  • Patience, ability to handle multiple tasks, and adaptability to a dynamic work environment.

Responsibilities

  • Conduct pre-donation medical screening.
  • Interact with donors and respond to customer needs.
  • Assess donor suitability and engage in set-up.
  • Provide appropriate feedback to ineligible donor candidates.
  • Ensure all donor screening information is complete.
  • Ensure donor confidentiality.
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