Donor Care Intern

Mercy Chefs•Portsmouth, VA

11d

About The Position

Mercy Chefs is seeking a motivated and detail-oriented Donor Care Intern to support our Development and Donor Relations team. This internship offers hands-on experience in nonprofit operations, donor stewardship, and customer service. The Donor Care Intern will help ensure our supporters receive timely acknowledgments, accurate records, and meaningful communication that reflects the heart and mission of Mercy Chefs. This is an excellent opportunity for someone who is organized, dependable, professional in communication, and passionate about serving others.

Requirements

Strong written and verbal communication skills
Excellent attention to detail and organizational skills
Comfortable using computers and learning new software systems
Ability to handle confidential donor information with discretion and professionalism
Friendly, professional, and service-oriented mindset

Nice To Haves

Practical experience in nonprofit donor relations and development operations
Exposure to donor database management and CRM systems (Salesforce)
Professional communication and customer service experience
The opportunity to contribute to the mission and impact of Mercy Chefs

Responsibilities

Assist in preparing and mailing donor receipts and acknowledgment letters
Support donor email communications and respond to inquiries as directed
Conduct follow-up phone calls to donors when needed
Perform data entry and administrative tasks in Salesforce under supervision
Maintain accurate and up-to-date donor records and documentation
Provide general administrative support to the Donor Care team, including special projects as assigned