Donor Assessment Coordinator

TransMedics•Andover, MA

5d•Remote

About The Position

The Donor Assessment Coordinator is part of TransMedics’ NOP program and plays a critical role in providing donor offer screening, clinical evaluation, communication, and coordination for TransMedics partners resulting in better utilization of donor organs. TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes. Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.

Requirements

BS in Nursing, Health Science, Science or related field, or equivalent combination of education and experience
Minimum 3 + years of experience as a Transplant Coordinator, Organ Procurement Coordinator, with strong clinical background in transplant; in-depth working knowledge of human anatomy and physiology
Ability to work with all levels of the interdisciplinary transplant teams
Working knowledge of transplant logistics and vendor management
Must be highly flexible and willing to work an inconsistent schedule spanning all shifts and days with 24x7 call, including holidays and weekends
Must be highly detail oriented with strong organizational skills
Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts
Works calmly and professionally under pressure
Ability and confidence to make decisions independently regarding medical management of organ donors, logistical arrangements and organ allocation
Must be able to work enthusiastically and attentively in a fast-paced environment while managing multiple and dynamic priorities
Strong problem-solving skills
Experience in medical compliance and data sharing
Proficient in Microsoft Office Suite (Word, Excel and Outlook) and electronic medical records

Nice To Haves

BS in Nursing, Health Science, Science or related field, or equivalent combination of education and experience
Minimum 3+ years of experience as a Transplant Coordinator, Organ Procurement Coordinator, with strong clinical background in transplant; in-depth working knowledge of human anatomy and physiology

Responsibilities

Responsible for screening organ offers from OPTN contractor in accordance to Transplant Center protocols and workflows.
Effective communication with Transplant Center team, OPO staff, recipients, OR teams, and internal TransMedics teams.
Knowledge, understanding, and adherence to OPTN policies.
Ensure seamless coordination of donor assessment from clinical review, surgeon and recipient communication to transplantation.
Collaboration with TMDX Logistics team.
Consult with TransMedics Clinical Leadership.
Appropriate pre and post-transplant documentation in Transplant Center EMR and OPTN system.
Generally, on call for a minimum of eight 24-hour shifts a month (including holidays and weekends) based on staffing and business needs.
Time-off may be scheduled with advance notice, in coordination with manager.
Excellent customer service, multi-tasking and communication skills.
Participate in quality improvement initiatives and team projects as assigned.
Be available to attend team meetings outside of call hours as necessary.
Perform other TransMedics tasks and duties as assigned.