About The Position

The Donations Processor receives donated goods and provides excellent customer service to Goodwill donors. The role sorts donated goods and delivers them to merchandise pricing staff to help meet daily production standards and goals. The position promotes and adheres to Goodwill-Easter Seals’ mission and values. The role follows store policies, procedures, and directives; helps create a welcoming customer experience; contributes to a safe environment for employees and customers; and supports a work environment where program participants can train and develop toward their goals. The typical part-time schedule is up to 20 hours per week.

Requirements

  • Ability to effectively communicate with supervisors, employees, and customers.
  • Ability to work independently and coordinate multiple projects simultaneously.
  • Excellent organizational skills and ability to prioritize.
  • Excellent decision-making skills.
  • Strong attention to detail.
  • Ability and desire to provide excellent customer service.
  • Ability to interact with a diverse population in a human services setting.
  • High level of initiative and self-motivation.
  • Perseverance and commitment to completing the job.
  • A high school diploma or equivalent is preferred.
  • 0–3 years of relevant experience is preferred.

Nice To Haves

  • High school diploma or equivalent.
  • 0–3 years of relevant experience.

Responsibilities

  • Receive donated goods and provide excellent customer service to donors.
  • Sort donated goods and deliver them to merchandise pricing staff to meet daily production standards and goals.
  • Follow store policies and procedures and execute directives in a timely manner.
  • Help create a welcoming atmosphere and a high level of customer service throughout the store.
  • Provide a work environment that supports training and development for program participants.
  • Help contribute to a safe and welcoming environment for employees and customers.
  • Promote and adhere to Goodwill-Easter Seals’ mission and values.

Benefits

  • Flexible hours
  • Paid time off (PTO)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employer-paid life insurance
  • 401(k) plan with employer match
  • Employee discount
  • Career development and advancement opportunities
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