Donations Processor - Chanhassen, MN - (Full-Time)

Goodwill-Easter Seals Minnesota•Chanhassen, MN

14h•$15 - $20•Onsite

About The Position

The Donations Processor receives donated goods and provides excellent customer service to Goodwill donors. The role sorts donated goods and delivers them to merchandise pricing staff to meet daily production standards and goals, while promoting and adhering to Goodwill-Easter Seals’ mission and values. The position follows store policies, procedures, and directives; helps create a welcoming customer experience; contributes to a work environment where program participants can be trained and developed; and supports a safe environment for employees and customers. Employees are expected to communicate effectively, work independently, coordinate multiple projects, prioritize tasks, and demonstrate initiative, attention to detail, sound decision-making, and a commitment to completing work. A typical full-time schedule is 35–40 hours per week, with open availability that includes a combination of days, nights, and weekends and at least 35 hours per week. The role also requires willingness and ability to be cross-trained and to train new employees. There are no overnight or late closing shifts, and holiday hours are limited.

Requirements

Ability to effectively communicate with supervisors, employees, and customers.
Ability to work independently and coordinate multiple projects simultaneously.
Excellent organizational skills and ability to prioritize.
Excellent decision-making skills and strong attention to detail.
Ability and desire to provide excellent customer service.
Ability to interact with a diverse population in a human services setting.
High level of initiative and self-motivation.
Perseverance and commitment to getting the job done.
Open schedule availability that includes a combination of days, nights, and weekends, totaling at least 35 hours per week.

Nice To Haves

0–3 years of relevant experience preferred.
High school diploma or equivalent preferred.

Responsibilities

Receive donated goods and provide excellent customer service to donors.
Sort donated goods and deliver them to merchandise pricing staff to meet daily production standards and goals.
Follow store policies and procedures and execute directives in a timely manner.
Help create a welcoming atmosphere and provide a high level of customer service throughout the store.
Help provide a work environment where program participants can be trained and developed in achieving their goals.
Contribute to a safe and welcoming environment for employees and customers.
Be willing and able to cross-train and train new employees.