Donation Services Coordinator I - Work on Weekends (Lafayette)

Louisiana Organ Procurement Agency•Lafayette, LA

13d•Onsite

About The Position

The Donation Services Coordinator (DSC) I- WOW (Work on Weekend) will ensure timely on-site response, assessment, and evaluation of potential organ donors, as well as communicating with hospital staff to maintain opportunity for donation. The DSC I- WOW will be responsible for proactive rounding and early identification of donor referral potential.

Requirements

Requires strong organizational skills, excellent interpersonal and communication skills, and the flexibility to work odd hours.
EMT-P certification or Diploma, associate or bachelor’s degree in nursing or a BS in a medically related field.
One to two years related experience and/ or training; or equivalent combination of education and experience.
Knowledge of Microsoft Office and Google Suite.
Knowledge of medical terminology.
Ability to communicate lab values and diagnostic procedures.
Ability to effectively present information in one-on-one and small group situations.
Excellent interpersonal and communication skills.
Ability to concentrate for long periods of time.
Ability to deliver effective and professional verbal and written communication.
Ability to apply common sense understanding and to solve problems.
Ability to be flexible in a dynamic work environment.

Responsibilities

Has knowledge of all aspects of LOPA’s organ and tissue referral processes, recovery processes, and procedures, including but not limited to LOPA’s aftercare family support services.
Maintains an understanding of LOPA’s clinical triggers and referral criteria. Is able to educate hospital staff on the importance of a timely referral.
Responds to referrals, as defined in LOPA policy and procedure.
Accesses hospital electronic medical records to review pertinent medical history and clinical course to establish and validate patient suitability for organ donation.
Effectively communicate with the appropriate hospital staff, in an acute care setting, regarding the current status of a potential donor, their family’s understanding of prognosis, and the current plan of care. (Donation Assessment Huddle)
Effectively communicates pertinent and time sensitive referral information with appropriate LOPA staff.
Is able to identify early family support triggers, when GOC or BD exams are planned and notifies appropriate LOPA staff in a timely manner.
Is a resource to assigned hospitals for all needs related to organ and tissue donation, maintains a consistent presence in assigned hospitals as required and needed, building and strengthening relationships while addressing any needs.
Accesses the donor registry and prints the registry form when applicable.
May support donor family throughout flag raising, honor walks, and/or DCD OR with family present.
Support onsite rounding and remote organ referral rounding/follow up when regional ORC is managing an active donor case.
Utilizes discretion and sensitivity with respect to the circumstances, views and beliefs of others in all interactions, including but not limited to donor families.
Adheres to all current LOPA policies.
Maintains effective communication with essential departments within the agency: Quality, HR, Education, Development, Finance and Community.
Attends required department meetings, educational opportunities and other relevant meetings.
Completes all Q-Pulse and Absorb assignments as required.
Maintains usability of all designated EMR access regardless of usage needs.
Participates in hospital staff and community education.
Participates in at least one community event per year.
Upholds LOPA core values of selfless, authentic and passionate.
Use constructive and positive communication.
Be a team player.
Hold yourself and others accountable.
Keep a positive attitude.
Be respectful of others.