Donation Processing Specialist 3
Faithful Financial Co•North Miami Beach, FL
•Remote
About The Position
Join our virtual call center team and make a difference by supporting nonprofit organizations. We’re looking for professional, reliable agents to manage donor calls and contribute to meaningful causes — all from the comfort of your home.
Requirements
- A high school diploma or GED
- 6+ months of remote experience or 1 year of on-site customer service
- A calm, professional phone presence
- Solid typing and Microsoft Office skills
- A quiet home workspace and flexible hours
- Windows 11 ONLY – No Chromebooks or Apple
- 8 GB RAM computer is preferred
- Dual monitors (highly suggested)
- Noise-canceling USB headset (not required during application)
- Hardwired internet connection (not required during application)
Responsibilities
- Handle inbound and outbound calls with donors
- Accurately log data in call systems
- Provide program details and excellent service
- Uphold performance metrics consistently
Benefits
- Start at $13–$15/hour
- Set your own schedule
- Work from the comforts of home
- Potential for growth and promotion
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
