Donation Attendant Part Time

Goodwill of Central and Northern Arizona

11d • Onsite

About The Position

The Donation Attendant works as a member of the store team to provide an excellent customer and brand experience and promote sales for Goodwill of Central and Northern Arizona and its affiliated entities. The role receives donations in a timely and courteous manner and places items in the appropriate location in the production room or on the sales floor.

The position also supports merchandise organization, customer assistance with large items, equipment safety, and other store duties as needed. Employees are required to cross-train in other store positions based on business needs and maintain regular, consistent in-person attendance.

Requirements

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age.
• Ability to pass a background check and drug screen, where applicable for the position.

Responsibilities

• Accept donations from customers and provide outstanding customer service.
• Correctly label Gaylords.
• Offer a receipt to every donor, regardless of the donation size.
• Ask about potentially hazardous donated products and provide customers with a list of proper disposal locations.
• Write sales tickets and sold signs for furniture, electrical items, and other large items.
• Assist customers with loading and unloading furniture or other items to and from vehicles.
• Maintain merchandise placement and production-room organization according to PPM (picture process map) standards.
• Load and unload merchandise onto and off trucks or trailers as needed.
• Safely operate a pallet jack and walkie stacker.
• Conduct daily safety inspections of company-owned equipment, including walkie stackers; follow safety rules and use appropriate safety equipment.
• Perform floor-care duties at a retail store as needed.
• Cross-train in other store positions based on business needs.
• Maintain regular and consistent in-person attendance.
• Model Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, and Innovation.
• Perform other related duties as assigned.

Benefits

• Three medical plans.
• Employer-funded Health Reimbursement Account (HRA).
• Three dental plans.
• Vision plan.
• Traditional and Roth 401(k) plans.
• Employer-paid life insurance.
• Employee Assistance Program (EAP).
• Paid time off, including sick and vacation time.
• Paid holidays.
• No-cost career development, training, and education services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed