Donation Attendant - Part Time - Fitchburg

Goodwill Industries of South Central Wisconsin, Inc.•Fitchburg, WI

10d•$14 - $15

About The Position

The Donation Attendant helps maximize store profitability by providing donor service, maintaining accurate donation records, and handling donated materials effectively. The role supports Goodwill of South Central Wisconsin’s community mission and helps keep donated merchandise flowing to the sales floor. The attendant uses the GRATIS process to greet and assist donors, provide receipts, safely handle donations, thank donors, and sort materials. They move donations, trash, and salvage; support production team members; price products; unload and place furniture; operate material-handling equipment; and assist with trailer loading and unloading. The role also includes maintaining a safe and clean work environment, following 5S principles and safety guidelines, and performing duties in accordance with the organization’s Core Values. The position requires standing and walking for extended periods, lifting, pushing, or pulling up to 40 pounds, operating material-handling equipment such as a forklift and baler, communicating clearly, and working outdoors in all weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Good interpersonal and customer service skills.
Ability to learn safe operation of power equipment; must be at least 18 years old to operate it.
No experience necessary.
Ability to stand and walk for extended periods and use a full range of motion to lift, push, or pull up to 40 pounds.
Ability to operate material-handling equipment, including a forklift and baler.
Ability to work outdoors in all weather conditions, including hot or cold temperatures and inclement weather.
Ability to communicate clearly.

Responsibilities

Use the GRATIS donation process to greet donors, provide a pre-signed and dated receipt, assist with donations safely, thank donors, invite them to donate again, and sort materials as directed.
Support product flow by moving donations, trash, and salvage so merchandise can reach the sales floor.
Anticipate production team needs and provide necessary assistance and supplies.
Price products using unit pricing or good/better/best through 1 touch optimization.
Safely unload furniture from donor vehicles, use a two-person lift for items over 40 pounds, price furniture, and place it directly into the store.
Interact professionally and pleasantly with coworkers, shoppers, and donors.
Maintain accurate donation counts by providing a receipt to every donor and recording the first and last receipt.
Use non-powered equipment, and powered equipment if age 18 or older, to move containers safely and effectively.
Assist with safely and effectively loading and unloading trailers.
Maintain a safe and clean work environment by following established 5S principles and safety guidelines.
Perform duties in accordance with the organization’s Core Values.