Donation Attendant - Part Time - Fitchburg

Goodwill Industries of South Central Wisconsin•Fitchburg, WI

10d•Onsite

About The Position

The Donation Attendant maximizes store profitability by providing excellent donor service, maintaining accurate donation records, and handling donated materials effectively. The role supports the flow of merchandise to the sales floor and contributes to Goodwill of South Central Wisconsin’s mission to build skills and change lives in the community. The position requires interacting professionally with donors, shoppers, and coworkers; safely moving donations and other materials; and maintaining a safe, clean work environment. No experience is necessary.

Requirements

Good interpersonal and customer service skills.
Ability to learn the safe operation of power equipment; must be at least 18 years old to operate it.
Ability to stand and walk for extended periods and use a full range of motion to lift, push, or pull up to 40 pounds.
Ability to operate material-handling equipment, including a forklift and baler.
Ability to work outside in all weather conditions, including hot or cold temperatures and inclement weather.
Ability to communicate clearly.
No experience necessary.

Responsibilities

Use GRATIS to greet donors promptly and professionally, provide a pre-signed and dated receipt, assist with donations safely, thank donors, and invite them to donate again.
Sort SLs and leave HL in a container for delivery to an HL station.
Move donations, trash, and salvage to support efficient material and product flow to the sales floor.
Anticipate production-team needs and provide necessary assistance and supplies.
Price products using unit pricing or good/better/best methods through one-touch optimization.
Safely unload furniture from donor vehicles, using a two-person lift for items over 40 pounds; price and place furniture directly into the store.
Interact consistently and professionally with coworkers, shoppers, and donors.
Maintain accurate donation counts by providing every donor with a receipt and recording the first and last receipts.
Use non-powered equipment, and powered equipment if age 18 or older, to move containers safely and effectively.
Assist with safely and effectively loading and unloading trailers.
Maintain a safe and clean work environment by following 5S principles and safety guidelines.
Perform duties in accordance with the organization’s Core Values.