Donation Attendant Part Time

Goodwill of Central and Northern Arizona•Hampstead, MD

3d•Onsite

About The Position

The Donation Attendant works as a member of the store team to deliver an excellent customer and brand experience and promote sales for Goodwill of Central and Northern Arizona and its affiliated entities. The role receives donations in an expedient and courteous manner and places donated items in the appropriate locations in the production room or on the sales floor. The attendant supports donors and customers, maintains merchandise placement and production-room organization according to picture process map standards, and helps with merchandise and furniture handling. The role also includes safe equipment operation, safety inspections, floor care as needed, and cross-training in other store positions based on business needs. Regular and consistent in-person attendance is required.

Requirements

Excellent customer service skills.
Ability to pass a forklift certification class.
Ability to speak and read English proficiently.
Must be at least 18 years old.
Ability to pass a background check and drug screen where applicable for the position.

Responsibilities

Accept donations from customers and provide outstanding customer service.
Correctly label Gaylords.
Offer a receipt to every donor, regardless of donation size.
Ask about potentially hazardous products being donated and provide customers with a list of proper disposal locations.
Write sales tickets and sold signs for furniture, electrical items, and other large items.
Assist customers with loading and unloading furniture or other items to and from vehicles.
Maintain merchandise placement and production-room organization according to PPM (picture process map) standards.
Assist with loading and unloading merchandise onto or off trucks or trailers as needed.
Safely operate a pallet jack and walkie stacker.
Conduct daily safety inspections of company-owned equipment, including walkie stackers, and follow and ensure compliance with safety rules and use of appropriate safety equipment.
Perform floor care duties at a retail store as needed.
Cross-train in other store positions as business needs require.
Maintain regular and consistent in-person attendance.
Model Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, and Innovation.
Perform other related duties as assigned.

Benefits

Comprehensive Total Rewards package, eligible the first day of the month following 60 days of employment.
Three medical plans.
Employer-funded Health Reimbursement Account (HRA).
Three dental plans.
Vision plan.
Traditional and Roth 401(k) plans.
Employer-paid life insurance.
Employee Assistance Program (EAP).
Paid time off, including sick and vacation time.
Paid holidays.
No-cost career development, training, and education services.