Donation Attendant Part Time

Goodwill of Central and Northern Arizona•Gary, IN
•Onsite

About The Position

The Donation Attendant works as a member of the store team to provide an excellent customer and brand experience and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. The position receives donations courteously and efficiently, then places items in the appropriate location in the production room or on the sales floor. The role also supports store operations, safety, and customer service.

Requirements

  • Excellent customer service skills.
  • Ability to pass a forklift certification class.
  • Ability to speak and read English proficiently.
  • Must be at least 18 years of age.
  • Ability to pass a background check and drug screen, where applicable for the position.

Responsibilities

  • Accept donations from customers and provide outstanding customer service.
  • Correctly label Gaylords.
  • Offer a receipt to every donor, regardless of the size of the donation.
  • Ask about potentially hazardous donated products and provide customers with a list of locations for proper disposal.
  • Write sales tickets and sold signs for furniture, electrical goods, and other large items.
  • Assist customers with loading and unloading furniture or other items to and from vehicles.
  • Maintain merchandise placement and production-room organization according to PPM (picture process map) standards.
  • Assist with loading or unloading merchandise onto or off trucks or trailers as needed.
  • Safely operate a pallet jack and walkie stacker.
  • Conduct daily safety inspections of company-owned equipment, including walkie stackers, and follow and ensure compliance with safety rules and use of appropriate safety equipment.
  • Perform floor care duties at a retail store as needed.
  • Cross-train in other store positions as business needs require.
  • Maintain regular and consistent in-person attendance.
  • Model Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Perform other related duties as assigned.

Benefits

  • Three medical plans.
  • Employer-funded Health Reimbursement Account (HRA).
  • Three dental plans.
  • Vision plan.
  • Traditional and Roth 401(k) plans.
  • Employer-paid life insurance.
  • Employee Assistance Program (EAP).
  • Paid time off, including sick and vacation time.
  • Paid holidays.
  • No-cost career development, training, and education services.
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