Donation Attendant - Brookville

Goodwill Easterseals Miami Valley•Brookville, OH

4d•Onsite

About The Position

The Donation Attendant performs retail sales functions, accepts donated merchandise, and selects and prices donated goods and textiles for resale according to the Retail Procedures Manual. The role provides friendly, professional customer service; operates a cash register; receives, sorts, inspects, prepares, and prices donations; and maintains merchandise, displays, records, and store premises in accordance with agency standards and safety procedures. The position involves loading and unloading donations and trailers, performing housekeeping duties (including vacuuming and cleaning restrooms), and sometimes working outdoors in the elements. The employee must work a flexible schedule to meet store needs, maintain a professional image, and follow agency policies, procedures, and safety standards. The role regularly requires standing, walking, handling objects and tools, reaching, and communicating. Lifting requirements range from up to 10 pounds regularly and up to 25 pounds frequently to up to 50 pounds occasionally. The employee may occasionally climb, balance, stoop, kneel, crouch, crawl, and work in outside weather conditions or near electrical-shock risks. The noise level is usually moderate.

Requirements

Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to pass a criminal background check and random drug screens.
Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Ability to work a flexible schedule to meet store needs.
Ability to perform housekeeping, shipping, and receiving tasks safely and efficiently.
Ability to accept, load, sort, and pack donated goods and maintain donation records and reports.
Willingness and ability to work as a team member and independently.
Ability to perform the physical activities described, including standing, walking, handling objects, reaching, and communicating.
High school diploma or GED preferred, but not required.
Retail sales experience involving cashiering, customer service, and shipping/receiving preferred, but not required.

Nice To Haves

Experience with a box truck.

Responsibilities

Provide friendly, professional customer service, including greeting customers, selling, and answering telephone calls.
Maintain a cheerful and pleasant disposition and meet agency customer-service standards.
Load and sort materials on trailers according to instructions.
Maintain premises in compliance with agency safety and housekeeping practices.
Operate the cash register accurately and efficiently, including handling change, receipts, checks, charges, and discounts.
Inspect textiles, furniture, appliances, household wares, novelty items, books, toys, decorations, and sporting goods for saleability.
Receive and handle donated goods from donors.
Sort and hang garments, place them in appropriate racks, and keep the pulling system up to date.
Stock shelves and maintain displays.
Ensure Goodwill quality-control standards are met for textiles, miscellaneous goods, and furniture.
Test electrical appliances to determine whether they operate safely.
Accurately complete assigned reports, including donation counts, readings, daily business statements, deposits, and cash-drawer records.
Price merchandise according to prescribed criteria.
Prepare textiles and goods for resale.
Disinfect upholstered materials using Steri-Fab.
Follow the Goodwill dress code and maintain a professional image and attitude.
Perform additional duties as assigned by a manager, assistant, or supervisor while maintaining an enthusiastic and helpful attitude.
Work a flexible schedule to meet store needs.
Comply with agency policies, procedures, and safety standards throughout work areas and maintain standards required by CARF, the Department of Labor, and other regulatory bodies.
Perform housekeeping duties, including vacuuming and cleaning restrooms.
Safely and efficiently perform shipping and receiving duties, including unloading and loading trailers, potentially using powered equipment.
Accept and load donations of clothing, furniture, appliances, and other household goods.
Sort and pack donations and maintain donation records and reports.
Work as a team member and independently, and contribute suggestions and decisions that support store improvement and business growth.