Domestic Violence Shelter Advocate

BHcare Inc. • Ansonia, CT

8d • Onsite

About The Position

BHcare is seeking a compassionate and dependable Domestic Violence Shelter Advocate to provide direct support and advocacy services to adults and children residing in our emergency shelter. In this role, you will help create a safe, welcoming environment while empowering clients through crisis intervention, resource coordination, and emotional support as they rebuild their lives and work toward a brighter future. This position is designated as Onsite Essential Staff and is required to report to work during inclement weather and other emergency situations.

Requirements

• Experience in advocacy, crisis intervention, case management, or direct service roles; domestic violence experience preferred.
• Compassionate, trauma-informed professional who can build trust and support clients through crisis.
• Strong communication, documentation, and organizational skills.
• Must be able to obtain and maintain First Aid/CPR and AED certification.
• Must be able to obtain and maintain the certified domestic violence counselor per CGS 52-146k before providing direct service to clients, followed with six-hour recertification yearly.
• Must have and maintain a valid driver’s license.
• Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.

Nice To Haves

• Bilingual English/Spanish a plus.

Responsibilities

• Welcome new residents and their children, complete intakes, and provide orientation to the shelter.
• Offer crisis intervention, safety planning, and emotional support to survivors and their families.
• Provide individual support and referrals to community resources such as healthcare, education, and social services.
• Facilitate transportation for clients to medical appointments, school, shopping, and activities.
• Collaborate with community partners, including law enforcement, hospitals, and other providers, to ensure client needs are met.
• Maintain a safe, clean, and supportive shelter environment.
• Assist clients with developing and following through on service plans to achieve safety and independence.
• Cover the 24/7 hotline and respond to crisis calls with compassion and professionalism.
• Ensure all documentation is completed promptly and accurately.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level