Domestic Mail Support Analyst

KACE Company•San Juan, PR

1d•Onsite

About The Position

The Domestic Mail Support Analyst (DSA) will provide task-specific support to ensure nonmailable matter related to hazardous, restricted, or perishable items from entering the mail stream in support of the criminal, civil, and administrative functions of the United States Postal Inspection Service. About KACE: KACE delivers technology-enabled mission services that advance public health, public safety and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges. At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security and performance. We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives. The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!

Requirements

A bachelor’s degree from an accredited college or university and a minimum of five years’ conducting similar activities is desired. Significant experience may be substituted for the education requirement
General knowledge of the United States Postal Service regulations.
General knowledge of federal statutes.
Prior experience identifying Hazardous, Restricted, or Perishable Mail.
Knowledge of collecting and documenting material which may be used in administrative, civil, or criminal proceedings.
Ability to communicate orally and in writing sufficient to express thoughts and ideas to a variety of audiences.
Proficiency with Microsoft Office applications, computer and internet functions.
Proficiency conducting research on the internet and commercial as well as public databases.
Demonstrated ability to work with minimal direct supervision.
Experience supporting the preparation of a final administrative, civil, or criminal proceedings work product.
Ability to travel to other postal facilities for related/connected activities.
Ability to read and write English.
Must be a U.S Citizen or Legal Permanent Resident.
Favorable credit check for all cleared positions.
Successfully passing a background investigation including drug screening.
Residency requirement - 3 consecutive years in the last 5 years.

Nice To Haves

Familiarity with USPS Plant & Distribution Center Operations and USPS Databases.
Demonstrated knowledge of utilizing open-source intelligence.
Familiarity of USPS’s Domestic Mail Manual and Publication 52.

Responsibilities

Under the supervision of a team leader or postal inspector, the DSA will observe mail in USPS facilities and identify mail for examination.
The ISA may isolate the mail to an area for inspection, consistent with the local protocols and USPIS policies.
The ISA will consult with the team leader or postal inspector to determine next steps as warranted.
The DSA will be responsible for researching any information gleaned from the parcel utilizing public, non-public, and USPS databases.
The DSA will be responsible for assisting the postal inspector in obtaining any further documentation as required.
It will be the responsibility of the DSA to locate any related parcels. If a related parcel cannot be located, proper notifications will be made and documented accordingly.
The DSA will participate in the set up and breakdown of equipment in the work area associated related to these activities.
The DSA will perform manual and analytical tasks supportive of identifying and removing potential nonmailable matter, including data entry.
The DSA will review and analyze business records to ensure the safety of the mail stream.
The DSA will support interdiction process activities related to the recording and tracking of mail throughout the process, data entry and other activities related to the process.