International Mail Support Analyst

KACE CompanyMiami, FL
Onsite

About The Position

The International Mail Support Analyst supports Inspection Service international mail control and security related programs, including, but not limited to, import/export controls and interdictions of foreign lotteries, counterfeit US Postal Money Orders, and mail containing short paid/invalid postage. KACE delivers technology-enabled mission services that advance public health, public safety and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges. At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security and performance. We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives. The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!

Requirements

  • An Associates Degree (or equivalent college credit) from an accredited college or university and/or a minimum of (5) five years of work experience.
  • Ability to review financial information, conduct analysis, conduct research, communicate effectively orally and in writing.
  • Ability to communicate orally and writing is sufficient to express thoughts and ideas to a variety of people.
  • Proficiency conducting research on the internet and commercial as well as public databases.
  • Extensive experience performing appropriate analytical techniques and methods when conducting international mail control and security related activities.
  • Demonstrated ability to work with minimal direct supervision; and maintain confidentiality of the work performed.
  • Extensive experience supporting the preparation of a final work product.
  • Individuals must be physically able to perform efficiently the duties of the position, which require arduous exertion involving prolonged standing, walking, bending and reaching, and may involve the handling of heavy containers of mail and parcels weighing up to 70 pounds.
  • Must be a U.S Citizen or Legal Permanent Resident.
  • Favorable credit check for all cleared positions
  • Successfully passing a background investigation including drug screening.
  • Residency requirement - 3 consecutive years in the last 5 years.

Responsibilities

  • Conducts evaluations of Customs data to identify instances of non-compliance.
  • Conducts triage of mail pieces for violations of export control, foreign lottery, and USPS revenue products, e.g. online postage, dangerous goods and money orders; and handles mail pieces through processes for hold out, return to sender and seizure.
  • Renders items to Program Managers and/or Postal Inspectors assigned to Global Security for criminal investigation and/or seizure.
  • Conducts research, such as data-mining Postal records to identify fraudulent activity and/or instances of non-compliance; prepare reports documenting analytical results; disseminate research results to appropriate contact(s) in a timely manner.
  • Complete assigned tasks to ensure adherence to required timeframes in support of criminal or civil investigation and export control issues, as appropriate; assist Global Security with developing intelligence for potential criminal investigations; prepare initial investigative research; compile basic background information to include, but not limited to, researching all pertinent records and other data.
  • Responsible for documenting and reporting analytical results, creating reports that present clear and concise representations of the information analyzed; and disseminating data as required by the assigned task(s).
  • Reports all instances of non-compliance in a timely, accurate and complete manner.
  • Moves cleared items to dispatch in a timely fashion.

Benefits

  • Great Place to Work certification
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