Dog Trainer

Petco • Bedford, TX

1d • Onsite

About The Position

As a Petco Certified Dog Trainer, you will support Petco’s mission as a pet health and wellness company by strengthening the bond between pet parents and their dogs. You will use modern dog-training techniques and positive reinforcement to help pet parents develop well-behaved, happy, and healthy dogs. The role includes one-on-one training sessions, group classes, advice on basic training and environmental management, and customized plans for specific training goals. You will also engage with guests to offer personalized solutions, including recommendations for pet nutrition, services, and supplies.

The role has two core responsibilities: providing dog-training services and delivering 360-degree solutions for Petco guests. Training includes completing Petco’s six-week Dog Training Instructor Program (DTIP), assigned learning modules and workbook materials, recommending appropriate classes and supplies, maintaining accurate session records, and working with grooming and veterinary teams. Guest support includes recommending merchandise and services, supporting the Pet Care Center’s operational and sales goals, maintaining merchandise presentation, processing transactions, and following safety and operational procedures.

Certification progresses through the Dog Training Apprentice program, running and growing the training business at a Pet Care Center as a Dog Trainer, and completing the Health & Wellness Certification Program for Dog. Candidates with relevant prior experience who pass skill and knowledge assessments may qualify for accelerated training. The position has no supervisory responsibility. Starting rate: $12.00.

Requirements

• Passion for animal care, training, and welfare, and genuine interest in improving the lives of pets and their pet parents.
• Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
• Ability to safely and humanely handle and work with dogs of all sizes, ages, and breeds.
• Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
• Flexibility to work weekends, evenings, and holidays as needed for training schedules and store operations.
• Physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
• Familiarity with computer systems and software for managing training records, schedules, and communication with pet parents.

Nice To Haves

• Prior dog-training experience may qualify approved candidates for accelerated training if they pass skill and knowledge assessments.

Responsibilities

• Complete and successfully pass Petco’s six-week Dog Training Instructor Program, including assigned Workday Learning modules and DTIP Student Workbook materials.
• Provide one-on-one dog-training sessions, group classes, advice on basic training and environmental management, and customized training plans.
• Recommend and sell appropriate dog-training classes, training, and supplies.
• Maintain accurate records of training sessions, progress, and pet-parent feedback, while maintaining confidentiality and professionalism.
• Work cross-functionally with grooming and veterinary teams to provide holistic whole-health solutions.
• Complete and apply ongoing training programs to maintain expertise.
• Engage guests and recommend merchandise and services based on their needs and the needs of their pets.
• Build understanding of guests and their pets and connect them to Petco digital platforms to generate future business.
• Demonstrate knowledge of animal health, welfare, and proper handling.
• Perform related duties to support Pet Care Center performance goals.
• Ensure merchandise is stocked, priced, and displayed appropriately.
• Complete cash-register transactions and support guests with OMNI shopping as needed.
• Follow operational guidelines, policies, procedures, and safety protocols.
• Promote teamwork, inclusion, and collaboration.
• Evaluate guest inquiries and refer them to the Leader on Duty as needed.
• Complete other duties and special projects as assigned.
• Progress through the required certification stages, including the Health & Wellness Certification Program for Dog.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed