Dog Trainer

Petco•Longview, WA

3d•Onsite

About The Position

As a Petco Certified Dog Trainer, you will help strengthen the bond between pet parents and their dogs using modern training techniques and positive reinforcement. You will provide one-on-one training sessions and group classes, advise on basic training and environmental management, and create customized training plans to address specific goals. You will also engage with guests to recommend personalized solutions for their pets, including nutrition, services, and supplies. The role includes completing Petco's six-week Dog Trainer Instructor Program, assigned learning modules and workbook materials, and ongoing training. After certification, trainers run and grow the dog training business at a Pet Care Center, with local and national marketing support and access to internal resources and online booking and scheduling systems. Trainers must also complete the Health & Wellness Certification Program for Dog. Candidates with relevant prior experience may qualify for accelerated training after passing skill and knowledge assessments. This position also supports general Pet Care Center operations and guest service, including merchandise recommendations, stocking and displaying products, cash register transactions, OMNI shopping support, and coordination with grooming and veterinary teams. The role requires flexibility to work weekends, evenings, and holidays as needed, and the ability to stand, walk, bend, and lift up to 50 pounds.

Requirements

Pass Petco's Dog Trainer Instructor Program to become a Petco Certified Dog Trainer.
Complete the Health & Wellness Certification Program for Dog.
Pass skill and knowledge assessments if seeking accelerated training based on prior experience.
Passion for animal care, training, and welfare, and genuine interest in improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed.
Physical stamina to stand, walk, bend, and lift up to 50 pounds.
Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Responsibilities

Provide one-on-one dog training sessions, group classes, advice on basic training and environmental management, and customized training plans.
Recommend and sell appropriate dog training classes, training, and supplies.
Maintain accurate records of training sessions, progress, and pet parent feedback.
Maintain confidentiality and professionalism.
Work cross-functionally with grooming and veterinary teams to provide holistic pet health solutions.
Complete and apply ongoing training programs to maintain expertise.
Engage with guests to recommend merchandise and services based on their identified needs.
Generate future business by understanding guests and their pets and connecting them to Petco's digital platforms.
Demonstrate knowledge of animal health, welfare, and proper handling.
Support Pet Care Center performance goals and operations.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash register transactions and support guests with OMNI shopping as needed.
Follow operational guidelines, policies, and procedures.
Promote teamwork, inclusion, and collaboration.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Complete Petco's six-week Dog Trainer Instructor Program, assigned Workday Learning modules, and DTIP Student Workbook materials.
Successfully run and grow the dog training business in a Pet Care Center.