Dog Trainer

Petco•Anchorage, AK

About The Position

As a Petco Certified Dog Trainer, you help strengthen the bond between pet parents and their dogs using modern dog-training techniques and positive reinforcement. You provide individual sessions and group classes, advise on basic training and environmental management, and develop customized plans to address specific goals. You also engage Petco guests to understand their needs and recommend personalized solutions, including healthy nutrition, services, and supplies. The role includes completing Petco’s six-week, instructor-led Dog Training Instructor Program (DTIP), assigned learning modules, and workbook materials. After certification, trainers run and grow the dog-training business in a Pet Care Center with local and national marketing support and access to internal resources and online booking and scheduling systems. Trainers also complete the Health & Wellness Certification Program for Dog. Candidates with relevant prior experience who pass skill and knowledge assessments may be eligible for accelerated training. This role has no supervisory responsibility. The starting rate is $16.00.

Requirements

Pass Petco’s Dog Training Instructor Program to become a Petco Certified Dog Trainer.
Complete the Health & Wellness Certification Program for Dog.
Pass relevant skill and knowledge assessments if seeking eligibility for accelerated training.
Have a passion for animal care, training, and welfare, and a genuine interest in improving the lives of pets and their pet parents.
Have excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Demonstrate the ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Have strong organizational skills and the ability to manage multiple tasks and prioritize responsibilities.
Be flexible to work weekends, evenings, and holidays as needed for training schedules and store operations.
Have the physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
Be familiar with computer systems and software for managing training records, schedules, and communication with pet parents.

Nice To Haves

Prior dog-training experience may qualify approved candidates for accelerated training if they pass skill and knowledge assessments.

Responsibilities

Attend and successfully pass Petco’s six-week Dog Training Instructor Program led by a Petco Certified Dog Trainer Mentor or Academy Instructor.
Complete assigned Workday Learning modules and Dog Training Instructor Program Student Workbook materials according to the program roadmap.
Recommend and sell appropriate dog-training classes, training services, and supplies.
Keep accurate records of training sessions, progress, and pet-parent feedback, while maintaining confidentiality and professionalism.
Work cross-functionally with grooming and veterinary teams to provide holistic whole-health solutions.
Complete and apply ongoing training programs to maintain expertise.
Engage guests and recommend merchandise and services based on their identified needs.
Build future business through understanding guests and their pets and connecting them with Petco digital platforms.
Demonstrate awareness and knowledge of animal health, welfare, and proper handling.
Perform related duties that support Pet Care Center performance goals.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash-register transactions and assist guests with OMNI shopping as needed.
Follow operational guidelines, policies, and procedures.
Promote teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Use Petco selling behaviors to identify and address guests’ current and future needs.
Follow safety protocols to help maintain a safe environment for partners, guests, and pets.