Dog Trainer

Petco•Frisco, TX

11d•Onsite

About The Position

As a Petco Certified Dog Trainer, you will help strengthen the bond between pet parents and their dogs through modern, positive-reinforcement training. You will provide one-on-one sessions and group classes, advise on basic training and environmental management, and develop customized plans to address training goals. You will also engage with guests to recommend personalized solutions for pets, including nutrition, services, and supplies. The role includes completing Petco’s six-week Dog Trainer Instructor Program (DTIP), its learning modules and workbook materials, and the Health & Wellness Certification Program for Dog. Once certified, trainers run and grow the dog-training business at a Pet Care Center, supported by local and national marketing, internal resources, networking, and online booking and scheduling systems. Candidates with prior experience who pass skill and knowledge assessments may be eligible for accelerated training. Dog Trainers also support general Pet Care Center operations, including merchandise and service recommendations, stocking and displaying merchandise, register transactions, OMNI shopping support, and adherence to operational and safety guidelines. This role has no supervisory responsibility.

Requirements

Pass Petco’s Dog Trainer Instructor Program to become a Petco Certified Dog Trainer, including six weeks of instructor-led learning and development.
Complete the Health & Wellness Certification Program for Dog.
Passion for animal care, training, and welfare, and interest in improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to safely and humanely handle and work with dogs of all sizes, ages, and breeds.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed to accommodate training schedules and store operations.
Physical stamina to stand, walk, bend, and lift up to 50 pounds.
Familiarity with computer systems and software for managing training records, schedules, and communications with pet parents.

Nice To Haves

Prior dog-training experience may qualify approved candidates for accelerated training if they pass skill and knowledge assessments.

Responsibilities

Attend and successfully pass Petco’s six-week Dog Trainer Instructor Program, complete assigned Workday Learning modules and workbook materials, and apply ongoing training.
Recommend and sell appropriate dog-training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet-parent feedback while maintaining confidentiality and professionalism.
Work with grooming and veterinary teams to provide holistic solutions for pet parents.
Engage guests and recommend merchandise and services based on their and their pets’ identified needs.
Build future business by understanding guests and their pets and connecting them with Petco’s digital platforms.
Demonstrate knowledge of animal health, welfare, and proper handling.
Perform related duties supporting Pet Care Center performance goals, including stocking, pricing, and displaying merchandise; completing register transactions; and assisting with OMNI shopping.
Follow operational guidelines, policies, procedures, and safety protocols; contribute to a collaborative and inclusive team culture.
Complete other assigned duties and special projects, and refer guest inquiries to the Leader on Duty as needed.