Dog Trainer

Petco•Madison, AL

13d•Onsite

About The Position

As a Petco Certified Dog Trainer, the Dog Trainer enhances the bond between pet parents and their dogs through modern dog-training techniques and positive reinforcement. The role provides individual training sessions, group classes, guidance on basic training and environmental management, and customized plans to address specific training goals. The trainer also engages guests to recommend personalized solutions for pets, including nutrition, services, and supplies. The role requires completing Petco’s six-week Dog Training Instructor Program (DTIP), assigned learning modules, and workbook materials. After certification, the trainer runs and grows the dog-training business in a Pet Care Center, with marketing, internal resources, networking, and online booking and scheduling support. The position also includes guest service and retail responsibilities, collaboration with grooming and veterinary teams, and completion of the Dog Health & Wellness Certification Program.

Requirements

Pass Petco’s six-week Dog Training Instructor Program, unless eligible for accelerated training after passing skill and knowledge assessments.
Passion for animal care, training, and welfare, and genuine interest in improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed to accommodate training schedules and store operations.
Physical stamina to stand, walk, bend, and lift objects up to 50 pounds.
Familiarity with computer systems and software for managing training records, schedules, and communications.

Nice To Haves

Prior dog-training experience may qualify approved candidates for accelerated training if they pass both skill and knowledge assessments.

Responsibilities

Attend and successfully pass Petco’s six-week Dog Training Instructor Program and complete assigned Workday Learning modules and workbook materials.
Recommend and sell appropriate dog-training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet-parent feedback, while maintaining confidentiality and professionalism.
Work cross-functionally with grooming and veterinary teams to provide holistic solutions for pet parents.
Complete and apply ongoing training programs to maintain expertise.
Engage guests and recommend merchandise and services according to their needs; build guest relationships and generate future business through digital platforms.
Demonstrate awareness and knowledge of animal health, welfare, and proper handling.
Perform related duties to support Pet Care Center performance goals.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash-register transactions and support guests with OMNI shopping as needed.
Follow operational guidelines, policies, procedures, and safety protocols.
Promote teamwork, inclusion, and collaboration; complete other assigned duties and special projects.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Use the company’s selling behaviors to identify and address guest needs.
Complete the Dog Health & Wellness Certification Program for dogs.
Successfully run and grow the dog-training business in a Pet Care Center.